Fix Acrobat iOS Comment Editing and Positioning Problems After Update
Question details
Users are unable to properly edit, delete, move, or resize comments and text boxes in PDF files after an automatic Acrobat iOS app update.
- Product
- Adobe Acrobat for iOS
- Device & OS
- iOS
- Scenario
- Attempting to edit PDF comments and manage text boxes on an iPhone or iPad after a recent software update.
- Observed behavior
- Comments cannot be edited or modified properly. Text boxes jump to the side of the page, and the comments panel unexpectedly opens without user prompt.
Ensure you have a stable Wi-Fi connection to download potential patch updates, and back up your annotated PDF files to iCloud or another secure location before troubleshooting.
Update the Acrobat App and iOS System
Software bugs introduced in minor app updates are typically resolved quickly with a subsequent patch. Checking for the latest updates is the most effective fix.
When an automatic update breaks functionality like comment positioning, developers often release a hotfix shortly after. Ensuring both your app and operating system are up to date guarantees you have the latest bug fixes.
Open the App Store on your iOS device, tap your profile picture at the top right, and scroll down to check for available updates. If an update for Adobe Acrobat is listed, tap 'Update'.
Navigate to Settings > General > Software Update on your iPhone or iPad. If an iOS update is available, tap 'Download and Install'.
Hold the power button and the volume down button (on newer models) until the power off slider appears. Slide to power off, then turn the device back on.
Isolate the Issue with a Different PDF
Testing a different file helps determine if the positioning error is caused by the app update or if the specific PDF document has become corrupted.
Report the Bug to Adobe Support
If updates do not fix the problem, escalating the issue to official support with exact diagnostic details helps them replicate and fix the bug.
Edit PDF Comments and Text Boxes Flawlessly with WPS Office
Avoid update bugs and unexpected positioning issues. WPS Office provides a stable, built-in PDF editor that allows you to easily add, resize, move, and modify comments on your iOS device without glitches.
- 1. Install WPS Office: Download and open WPS Office from the iOS App Store.
- 2. Open your PDF: Import or open your affected PDF file within the WPS app.
- 3. Access annotation tools: Tap the 'Edit' or 'Annotation' menu at the bottom to access all comment features.
- 4. Edit text boxes: Tap on any existing text box or comment to seamlessly move, resize, or delete it.
Frequently Asked Questions
Why do my text boxes jump to the side in Acrobat iOS?
This is typically caused by a rendering bug introduced in a recent app update affecting how the software calculates object coordinates. Updating the app to the newest patch usually resolves it.
Can I downgrade my Acrobat iOS app to fix this?
iOS does not officially support downgrading apps to previous versions. Your best option is to wait for a patch update or temporarily use a stable alternative PDF editor to manage your comments.
Are my PDF comments permanently corrupted?
No, your annotations are generally safe and not corrupted. They are simply displaying incorrectly due to the app's current rendering engine bug. Opening the same file in a different PDF viewer will display them correctly.
How can I edit my PDF urgently while the app is broken?
You can open your PDF file in another reliable iOS application, such as WPS Office or Apple's built-in Files app, which will allow you to temporarily view and edit your comments without the positioning bugs.
