Fix Acrobat Print to PDF Size Scaling Issues on Windows 10
Question details
The user is unable to print PDF documents at the correct page size in Adobe Acrobat after upgrading to Windows 10, as the software ignores the selected scaling options.

- Product
- Adobe Acrobat
- Device & OS
- Windows 10
- Scenario
- Printing a PDF document with specific size scaling after migrating an operating system from Windows 7 to Windows 10.
- Observed behavior
- Acrobat does not print the document according to the chosen PDF page size or scaling settings, resulting in incorrect print dimensions despite the relevant options being enabled.
Ensure your printer is turned on, securely connected to your Windows 10 computer, and that you have a test PDF ready. Check if other non-PDF applications can print normally to confirm the printer is functioning correctly.
Adjust Page Sizing and Handling Settings in Acrobat
Reconfiguring the page scaling and paper source options directly in the Acrobat Print dialog can resolve dimension mismatches caused by OS upgrades.
When migrating to Windows 10, default printer preferences are often reset. Adobe Acrobat might default to shrinking oversized pages or using a generic paper size, leading to incorrect print scaling.
Launch Adobe Acrobat, open the PDF document you want to print, and press 'Ctrl + P' or go to 'File' > 'Print'.
In the Print dialog box, locate the 'Page Sizing & Handling' section. Select 'Actual Size' to print the document at its original dimensions, or 'Fit' if you want it to scale to the printable area of the paper.
Check the box next to 'Choose paper source by PDF page size'. This ensures Acrobat overrides the default printer tray settings and matches the paper to the document's actual dimensions.
Click the 'Page Setup' button at the bottom left. Confirm that the paper size and orientation align with your intended output. Click 'OK', and then click 'Print' to test the output.

Update Windows 10 Printer Drivers and Acrobat Software
Outdated drivers or legacy Acrobat versions can cause communication errors with the Windows 10 print spooler, resulting in ignored scaling commands.
Print PDFs Flawlessly with WPS Office
If Adobe Acrobat continues to have scaling issues on Windows 10, try using the built-in PDF reader in WPS Office. It provides an intuitive printing interface with precise scaling options, bypassing compatibility bugs completely.
- 1. Open PDF in WPS Office: Download and install WPS Office. Right-click your PDF file, select 'Open with', and choose WPS Office.
- 2. Access Print Settings: Click the 'Print' icon located on the top toolbar or press 'Ctrl + P' to open the print dialog.
- 3. Adjust Print Scaling: Under the 'Print Handling' section, select 'Actual Size' or 'Fit for printing margins'. Ensure your target printer is selected.
- 4. Print the Document: Review the preview window on the right to confirm the size is correct, then click 'Print' to send the document to your printer.

Frequently Asked Questions
Why does Windows 10 change my PDF printing size compared to Windows 7?
Upgrading to Windows 10 often installs default or generic printer drivers instead of manufacturer-specific ones. These generic drivers may not correctly interpret Adobe Acrobat's scaling commands, causing documents to print at unexpected sizes.
How do I force a PDF to print actual size?
In the print dialog of your PDF reader, look for the 'Page Sizing & Handling' section. Select 'Actual Size' instead of options like 'Fit' or 'Shrink oversized pages'. Additionally, verify that your printer's physical paper size matches the dimensions required by the document.
What does 'Choose paper source by PDF page size' do?
Enabling this option tells your PDF software to look at the dimensions of the digital document and automatically select the corresponding printer tray (e.g., Letter vs. Legal) rather than relying on the printer's default paper size setting.




