Fix Adobe Acrobat DC Crashing When Printing on Windows 10
Question details
The user is experiencing application crashes with an error message in Adobe Acrobat DC when attempting to print PDF files.
- Product
- Adobe Acrobat DC
- Device & OS
- Windows 10
- Scenario
- Attempting to print a PDF document after a recent program update.
- Observed behavior
- The Acrobat DC application closes abruptly and displays an error message whenever the print action is initiated.
Verify that your printer is powered on and properly connected to your computer. Try printing a basic text document from Notepad to confirm that the printer hardware and Windows spooler are functioning correctly before modifying PDF software settings.
Update Acrobat DC and Check for Errors
Ensure you are running the latest version of Acrobat DC and identify the specific error code causing the crash.
Software updates often contain patches for known printing bugs and conflicts with recent Windows 10 updates. Checking your version and applying patches is the most reliable first step.
Attempt to print the PDF again and carefully write down the exact error message or code that appears before the software closes.
Open Acrobat DC, navigate to the top menu, and select Help > About Adobe Acrobat Pro DC to view your installed version number.
Click Help > Check for Updates in the Acrobat DC menu. Follow the on-screen prompts to download and install any pending updates, then restart your computer.
Use the Print As Image Option
Bypass complex PDF processing errors by sending the document to the printer as a standard image.
Print Your PDFs Instantly with WPS PDF
If Acrobat DC continues to crash on your Windows 10 PC, you can easily open and print your PDF documents using WPS Office. It provides a highly stable, lightweight, and completely free environment for managing and printing PDFs without errors.
- 1. Download and Install: Download and install WPS Office for free on your Windows 10 computer.
- 2. Open your PDF: Right-click the PDF file you want to print, hover over 'Open with', and select WPS Office.
- 3. Access the Print menu: Click the 'Print' icon on the top toolbar or press the Ctrl + P keyboard shortcut.
- 4. Print the document: Select your local printer from the drop-down menu, adjust your preferred page settings, and click 'Print' to complete the task.
Frequently Asked Questions
Why does Adobe Acrobat DC crash only when I try to print?
Printing crashes in Acrobat DC are typically caused by corrupted printer drivers, outdated Adobe software, or conflicts arising after a recent Windows 10 system update that affects the print spooler.
How do I clear the print spooler on Windows 10?
Press the Windows key + R, type 'services.msc', and press Enter. Scroll down to find 'Print Spooler' in the list, right-click it, and select 'Restart' to clear temporary glitches.
Can a corrupted PDF file cause the application to crash?
Yes. If a specific PDF document contains damaged fonts, broken layers, or complex graphical elements, it may force the software to crash during rendering. Try printing a different PDF to rule out file corruption.
Will reinstalling Acrobat DC fix the printing crash?
Reinstalling can resolve issues if core application files are missing or corrupted. It is recommended to use the Acrobat Cleaner Tool to completely remove the software before downloading a fresh copy from Adobe's official website.
