Fix Adobe Acrobat Feature Not Included in Current License Error on Mac
Question details
The user is unable to access certain features in Adobe Acrobat Pro on a Mac due to a licensing entitlement error.
- Product
- Adobe Acrobat Pro
- Device & OS
- Mac
- Scenario
- Attempting to use advanced PDF editing tools or premium features within the Adobe Acrobat application.
- Observed behavior
- A warning message appears stating that the requested feature is not included in the current Acrobat license.
Ensure your Mac is connected to the internet, as Adobe requires an active connection to verify your subscription status and update your license entitlements.
Verify Application Version and Refresh Your License
Confirm you are running Acrobat Pro instead of Reader, and refresh your entitlement by signing out and signing back into your Adobe account.
A common cause for this error is accidentally opening a PDF with the free Acrobat Reader instead of Acrobat Pro. Even if you are in the correct application, your locally cached license may be out of date and requires a refresh.
Look at the menu bar at the top-left of your Mac screen. Ensure it reads 'Acrobat Pro' and not 'Acrobat Reader'.
Click on the 'Help' menu in the top menu bar, select 'Sign Out', and confirm your choice to remove the current cached license.
Restart the application. Go back to the 'Help' menu, click 'Sign In', and enter the email address and password associated with your active Acrobat Pro subscription.
If the error persists, log into your account at adobe.com via a web browser, navigate to 'Plans and payment', and verify that your Acrobat Pro subscription is listed as active and has not expired.
Edit and Manage PDFs Without Expensive Subscriptions Using WPS Office
If you are tired of dealing with expired licenses, subscription errors, and heavy software, switch to WPS Office. It includes a powerful, built-in PDF editor that handles your documents seamlessly without the high recurring costs.
- 1. Download and Install: Visit the WPS Office website to download the free installation package for Mac.
- 2. Open Your PDF: Launch WPS Office and drag and drop your PDF file directly into the workspace.
- 3. Edit Freely: Navigate to the 'PDF' tab to access editing tools, convert your document to Word, or add annotations without subscription blockers.
Frequently Asked Questions
Why does my Mac open PDFs in Acrobat Reader by default instead of Acrobat Pro?
macOS may have set Reader or Preview as the default handler. To change this, right-click any PDF file, select 'Get Info', expand the 'Open with' section, choose 'Adobe Acrobat Pro', and click 'Change All'.
Can I continue using advanced features if my Adobe Acrobat subscription expires?
No. Once your subscription expires, Adobe Acrobat Pro reverts to a basic viewer with functionality similar to the free Acrobat Reader, meaning you will lose access to premium editing and conversion tools.
How do I check which version of Acrobat is installed on my Mac?
Open the application, click on 'Acrobat Pro' (or 'Acrobat Reader') in the top-left menu bar, and select 'About Adobe Acrobat'. A window will appear displaying the exact version and release number.
