Fix Adobe Acrobat Image-to-PDF Resize and Quality Settings Not Working
Question details
User is unable to apply resizing or quality compression settings when combining JPG and BMP files into a PDF using Acrobat Pro.

- Product
- Adobe Acrobat Pro
- Device & OS
- not provided
- Scenario
- Converting and combining multiple image files into a single PDF document while attempting to reduce the output file size.
- Observed behavior
- Acrobat ignores resizing and quality settings during the image-to-PDF conversion, and post-creation file size reduction features also fail to reduce the document size.
Ensure that your Adobe Acrobat Pro trial or subscription is fully active and signed in, as expired or inactive licenses can restrict optimization and premium conversion features.
Verify Activation, Update Software, and Optimize After Creation
Confirm your software license is active, install any pending bug fixes, and manually trigger the optimization tools after the initial PDF is created.
Sometimes Acrobat fails to apply optimization settings during the initial combination process due to software glitches or mixing different image formats (like JPG and BMP). Creating the PDF first and optimizing it afterward is often a reliable workaround.
Open Acrobat, navigate to 'Help' > 'About Adobe Acrobat' to verify your trial or subscription status. Then, go to 'Help' > 'Check for Updates' to install the latest software patches.
Proceed to combine your JPG and BMP files into a single PDF without attempting to adjust the broken initial sizing settings.
Once the combined PDF is open, go to 'File' > 'Save as Other' > 'Reduced Size PDF', choose Acrobat version compatibility, and save the new compressed file.
If 'Reduce File Size' fails, go to 'Tools' > 'Optimize PDF'. Click on 'Advanced Optimization', configure the exact pixels-per-inch (PPI) downsampling for images, and click 'OK'.

Repair Acrobat Installation and Reset Preferences
Fix corrupted software settings or installation files that might be causing Acrobat to ignore your file conversion parameters.
Easily Combine Images to PDF and Reduce File Size with WPS Office
If Adobe Acrobat fails to apply your resizing and quality settings, you can use WPS Office to quickly convert multiple images into a high-quality PDF. Its built-in compression tools allow you to seamlessly control the final file size without frustrating errors.
- 1. Open WPS Office: Launch WPS Office and click on 'PDF' in the home interface to access the PDF tools.
- 2. Select Picture to PDF: Click on 'Picture to PDF' and add the JPG and BMP image files you want to combine.
- 3. Configure and Convert: Adjust your desired export settings such as page size and margins, then click 'Convert' to generate the document.
- 4. Compress the PDF: To further reduce the file size, open the newly created PDF in WPS, go to 'Tools' > 'Compress', select your desired compression level, and click 'Compress'.

Frequently Asked Questions
Why does Acrobat fail to reduce my PDF file size?
This typically happens if the source images are already highly compressed, if there is a software glitch in your current software build, or if an expired trial license restricts premium file optimization features from running.
Does mixing image formats like BMP and JPG affect PDF compression?
Yes. BMP files are natively uncompressed and large, while JPG files use lossy compression. Mixing disparate formats during a batch conversion can sometimes cause Acrobat's initial conversion engine to skip global optimization. Converting all images to JPG before importing them to PDF may resolve the issue.
How do I reset my Adobe Acrobat preferences to fix conversion bugs?
Close Acrobat, open the Run dialog by pressing Windows Key + R, and type %APPDATA%\Adobe\Acrobat\. Find the folder for your current version (such as 'DC') and rename it to 'DC_old'. Restart Acrobat to generate a fresh, error-free preferences folder.
Is there a way to verify if my Adobe Acrobat trial has expired?
Yes. Open Adobe Acrobat, go to the 'Help' menu, and select 'About Adobe Acrobat' or 'Manage My Account'. If your trial has ended, you will typically see a prompt to purchase a subscription, and premium tools like 'Optimize PDF' will be greyed out or fail to execute.




