Fix Adobe Acrobat Printing Only Part of a Label to Zebra Printers
Question details
Users are experiencing an issue where only a portion of their PDF label is printed when sent to a Zebra printer.
- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Printing PDF labels to a Zebra printer (e.g., ZT220, LP 2844-Z) after a recent Adobe Acrobat software update.
- Observed behavior
- The Zebra printer outputs only part of the label when printing from Adobe Acrobat, whereas printing from other applications like Chrome works perfectly.
Before proceeding, attempt to print a standard test page from a web browser to your Zebra printer to confirm the printer hardware and drivers are functioning correctly.
Use a Web Browser to Print the PDF
Since the bug is specific to Adobe Acrobat, using a web browser like Google Chrome is the fastest and most reliable workaround.
Recent Acrobat updates introduced a rendering issue specific to Zebra printers. Standard web browsers use a different PDF rendering engine, bypassing this problem entirely.
Navigate to the folder containing your PDF label file on your computer.
Right-click the PDF file, hover over 'Open with', and select 'Google Chrome' or 'Microsoft Edge' from the list.
Once the PDF opens in the browser, press Ctrl + P (or Cmd + P on Mac). Select your Zebra printer from the destination dropdown, verify the preview, and click 'Print'.
Install the Official Adobe Acrobat Patch
Updating to the latest patched version of Adobe Acrobat will permanently resolve the partial printing issue.
Print PDF Labels Seamlessly with WPS Office
If you are frustrated by software-specific printing bugs, WPS Office provides a highly compatible, robust PDF reader. As a free and lightweight alternative to Adobe Acrobat and Microsoft Office, it seamlessly handles label printing to Zebra printers without the frustrating rendering issues.
- 1. Install WPS Office: Download and install the free WPS Office suite on your computer.
- 2. Open the PDF: Right-click your label file and select 'Open with WPS PDF'.
- 3. Print to Zebra: Click the Print icon, select your Zebra printer, and easily print your complete labels.
Frequently Asked Questions
Why is my Zebra printer only printing half the label from Acrobat?
This is a known bug introduced in a recent Adobe Acrobat update that affects how the software communicates page boundaries to Zebra printers like the ZT220 and LP 2844-Z.
Does this issue affect all PDF readers?
No, this issue is isolated to specific Adobe applications like Acrobat and Photoshop. Users have reported that opening the same PDF in Chrome, Microsoft Word, or WPS PDF allows it to print perfectly.
How can I fix the Acrobat printing issue on a production system?
It is recommended to temporarily print via a web browser to avoid deploying unofficial fixes broadly. Once Adobe releases the official patch, update Acrobat via the 'Help > Check for Updates' menu.
