PDF Opening Issues

Fix Adobe Acrobat Pro DC Taking Too Long to Open Multiple PDFs

Kushani NimanthikaKushani Nimanthika Nov 10, 2026 869 views

Question details

The user is experiencing significant delays when attempting to open additional PDF files in Adobe Acrobat Pro DC, an issue that persists even after reinstalling the software.

How to Fix Adobe Acrobat Pro DC Taking Too Long to Open Multiple PDFs
Product
Adobe Acrobat Pro DC
Device & OS
not provided
Scenario
Opening multiple PDF files sequentially in Adobe Acrobat Pro DC.
Observed behavior
While the first PDF opens instantly, opening subsequent files takes more than ten seconds, whereas other PDF viewing applications open the same files without any delay.
Before you start

Ensure you have administrative privileges on your computer, as changing Adobe Acrobat's security configurations and modifying application preferences may require elevated permissions.

Solution 1Recommended

Disable Protected Mode and Protected View

Temporarily disabling Adobe's security sandbox features can help identify if they are interfering with file loading times.

Adobe Acrobat uses Protected Mode to sandbox PDFs and prevent malicious code from executing. However, this feature can sometimes cause performance bottlenecks when opening multiple files in quick succession.

1
Open Preferences

Launch Adobe Acrobat Pro DC, click on 'Edit' in the top menu bar, and select 'Preferences' (or press Ctrl+K).

2
Navigate to Security Settings

In the left-hand pane of the Preferences window, scroll down and click on 'Security (Enhanced)'.

3
Disable Sandbox Protections

Uncheck the box next to 'Enable Protected Mode at startup' and set the 'Protected View' option to 'Off'. Click 'OK' to save the changes.

4
Restart Acrobat

Close Adobe Acrobat Pro DC completely and reopen it, then try opening multiple PDFs to see if the speed has improved.

Disable Protected Mode and Protected View
Security Warning: If this resolves the issue, remember that running without Protected Mode reduces your security. Consider re-enabling it after testing or ensuring your antivirus is actively scanning downloaded files.

Open Multiple PDFs Instantly with WPS Office

If Adobe Acrobat Pro DC continues to lag, you can use WPS Office as a fast, lightweight, and reliable alternative. The built-in WPS PDF tool is optimized for speed, allowing you to open, view, and manage multiple PDF files instantly within a seamless tabbed interface.

  1. 1. Download WPS Office: Visit the official WPS website to download and install WPS Office for free on your device.
  2. 2. Launch WPS PDF: Open the WPS Office desktop application and click on the 'PDF' tab on the main home screen.
  3. 3. Open Multiple Files: Click 'Open' to select your PDF files, or simply highlight multiple PDFs in your file explorer and drag them directly into the WPS workspace to open them instantly in separate tabs.
Lightning-fast PDF opening and loading speeds even for large filesFully compatible with all standard PDF formats and Adobe filesConvenient tabbed viewing for managing multiple documents simultaneouslyIncludes comprehensive PDF editing, annotating, and conversion tools
microsoft office alternative - wps office

Frequently Asked Questions

Why does Adobe Acrobat DC run background processes that slow down my PC?

Adobe Acrobat often runs background processes like the Adobe Collaboration Synchronizer to sync shared files and updates via Adobe Document Cloud. If your network is unstable or the sync hangs, it can consume system resources and slow down the opening of local PDF files.

Will turning off Protected Mode make my computer vulnerable to viruses?

Yes, Protected Mode is a security feature that creates a sandbox to prevent malicious code embedded in a PDF from affecting your operating system. It is generally recommended to only disable it temporarily for troubleshooting purposes.

Can my antivirus software cause Adobe Acrobat to open PDFs slowly?

Yes, aggressive real-time scanning by your antivirus software can delay the opening of PDF files, as the antivirus attempts to scan each file and the application's memory simultaneously. Adding Adobe Acrobat to your antivirus exception list can often resolve this.