Fix Adobe Acrobat Repeated Google Drive Sign-In on Mac M1
Question details
Adobe Acrobat DC forces the user to re-authenticate their Google Drive account after every system restart on an M1 Mac, despite retaining the login on Windows devices.
- Product
- Adobe Acrobat DC
- Device & OS
- Mac M1 (macOS)
- Scenario
- Accessing cloud-stored files in Adobe Acrobat via Google Drive after a computer restart.
- Observed behavior
- The application fails to preserve Google Drive login credentials between system reboots, prompting for manual authentication each time.
Make sure you have your Google Drive login credentials readily available and verify that your macOS device has a stable internet connection before troubleshooting system permissions.
Update Adobe Acrobat and macOS Software
Running the most recent updates ensures compatibility with Apple's M1 silicon and resolves known cloud authentication bugs.
Adobe actively updates Acrobat to support Apple silicon architectures directly natively. Running an outdated app version might cause conflicts with credential storage upon a system restart.
Open Adobe Acrobat DC, navigate to the 'Help' menu at the top of the screen, and select 'Check for Updates' to install the latest Apple silicon compatible version.
Click the Apple logo in the top-left corner, go to 'System Settings', select 'General', and click 'Software Update' to ensure macOS is fully updated.
After updating, log into Google Drive through Acrobat, then restart your Mac to confirm if the session is correctly preserved.
Verify Rosetta 2 Settings and Keychain Permissions
Incorrect emulation settings or restrictive Keychain access can prevent Acrobat from reading saved password tokens.
Manage and Sync PDFs Reliably with WPS Office
Bypass frustrating cloud authentication loops by switching to WPS Office. It provides native Apple silicon support, powerful PDF editing tools, and seamless cloud integrations without credential amnesia.
- 1. Download WPS Office: Visit the official WPS website and download the Mac version optimized for Apple silicon.
- 2. Connect cloud storage: Open the WPS Office dashboard, go to the Cloud section, and authorize your Google Drive account.
- 3. Edit your PDF files: Open any PDF directly from your cloud drive using the built-in WPS PDF tool to read, annotate, or edit the content.
- 4. Save securely: Changes sync automatically to your cloud storage without prompting for re-authentication every time you restart your Mac.
Frequently Asked Questions
Why does Adobe Acrobat forget my Google Drive login on an M1 Mac?
This problem typically arises from compatibility glitches between Acrobat's credential manager and Apple's M1 architecture, or because the macOS Keychain is restricting the application's read access to saved login tokens after a restart.
Do I need to run Adobe Acrobat with Rosetta 2 on Apple silicon?
While Adobe has introduced native support for Apple silicon, older versions of Acrobat or certain third-party plugins might still require enabling the 'Open using Rosetta' option in the app's Get Info settings to function properly.
How can I fix macOS Keychain preventing Acrobat from saving passwords?
Launch the Keychain Access application, locate the specific Adobe or Google Drive saved login entry, open its properties, and in the Access Control tab, ensure Acrobat is added to the list of applications allowed to access the item.
Are there other Mac PDF editors that sync with Google Drive natively?
Yes, alternatives like WPS Office offer excellent native compatibility with macOS Apple silicon and built-in cloud integrations, allowing you to seamlessly connect and sync with Google Drive without experiencing repeated login bugs.
