Fix InvalidFont SegoeUISymbol Error When Printing Web Page to PDF
Question details
The user is unable to create a PDF from a web page using Internet Explorer 11 because Acrobat Distiller fails with a font-related PostScript error.
- Product
- Adobe Acrobat Distiller / Internet Explorer 11
- Device & OS
- Windows
- Scenario
- Attempting to generate a PDF document by printing a web page that contains specific icons or fonts.
- Observed behavior
- The PDF creation process fails, and Distiller generates a PostScript error specifically complaining about an 'invalidfont' related to SegoeUISymbol.
Save the URL or HTML content of the web page you are trying to print, and ensure you have administrative permissions on your Windows computer to modify system fonts if necessary.
Repair or Restore the Segoe UI Symbol Font
Restore the problematic font to its default state on Windows to prevent the invalidfont error during PostScript generation.
The invalidfont error typically occurs when the Segoe UI Symbol font is missing, corrupted, or incompatible with the PostScript job.
Open the Windows Control Panel, navigate to 'Appearance and Personalization', and click on 'Fonts'.
Click on 'Font settings' in the left-hand menu and select 'Restore default font settings'.
Restart Internet Explorer 11 and attempt the print-to-PDF process again to see if the issue is resolved.
Use a Built-In or Alternative PDF Printer
Bypass Acrobat Distiller entirely and use alternative PDF generation methods that do not rely on the same PostScript processing engine.
Update Acrobat and the Adobe PDF Printer Driver
Ensure that your PDF generation software is fully updated to handle modern Windows fonts seamlessly.
Easily Convert Web Pages and Documents to PDF with WPS Office
Avoid complex printer driver and font errors by copying your web content directly into WPS Office. You can accurately format your document and export it natively to a high-quality PDF.
- 1. Copy Web Content: Highlight and copy the desired text and images from the web page.
- 2. Open WPS Writer: Launch WPS Office Free and create a new blank Writer document.
- 3. Paste and Format: Paste the copied web content into your document and adjust the formatting as needed.
- 4. Export to PDF: Click 'Menu' in the top-left corner, select 'Export to PDF', and save your finalized file.
Frequently Asked Questions
What exactly does an invalidfont PostScript error mean?
It indicates that the PDF generation engine (like Acrobat Distiller) cannot interpret or process a specific font used in the source document. This often happens because the font is missing, corrupted, or has restricted embedding licenses.
Why does this issue frequently happen with Internet Explorer 11?
Internet Explorer 11 relies on older print spooling methods that sometimes conflict with modern web fonts and symbol fonts (like Segoe UI Symbol) when passed through external PostScript processors.
Can changing the web page encoding fix the PDF printing error?
Yes. If the page contains unusual or unsupported characters, temporarily changing the browser's character encoding (such as switching to UTF-8) before printing may help the PDF printer process the text without triggering the Distiller error.
