Fix Swedish Letter Ö Missing from PDF Tags in Acrobat
Question details
The user needs to resolve an issue where the Swedish character 'Ö' disappears from the tag container when using Acrobat's automatic tagging, despite displaying correctly on the page.

- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Auto-tagging a PDF document for accessibility compliance.
- Observed behavior
- The letter Ö is completely removed from the PDF's structural tags, causing accessibility failures, whereas other Swedish characters like Å and Ä remain visible and correctly tagged.
Verify that your source document's proofing language is correctly set to Swedish and that you are using a standard Unicode-compliant font before attempting to export or retag.
Check Font Encoding and Run Accessibility Checker in Word
Identify and resolve font encoding issues in the original Microsoft Word document before exporting to PDF.
PDF tagging relies heavily on the source document's font encoding to correctly map characters to readable text for screen readers. If the font lacks proper Unicode mapping for the letter Ö, Acrobat will drop it during auto-tagging.
Launch Microsoft Word and open the document that contains the missing characters.
Select the affected text and switch the font to a widely supported Unicode font, such as Arial, Calibri, or Times New Roman.
Navigate to the 'Review' tab on the ribbon and click on 'Check Accessibility' to identify any inherent document structure or font errors.
Go to 'File' > 'Save As', choose PDF as the format, click 'Options', and ensure 'Document structure tags for accessibility' is checked before saving.

Manually Repair PDF Tags in Acrobat
If the PDF has already been exported, use Adobe Acrobat's built-in tag editor to manually restore the missing letter.
Export PDFs Flawlessly with WPS Office
Struggling with missing characters and formatting errors when converting Word documents to PDF? Switch to WPS Office. It provides a highly compatible, seamless PDF export experience that accurately preserves all special characters and formatting without requiring manual tagging corrections.
- 1. Download WPS Office: Visit the official WPS website and download the free installation package for your operating system.
- 2. Open your document: Launch WPS Writer and open your existing document containing the Swedish characters.
- 3. Export to PDF: Click the 'Menu' button, select 'Export to PDF', and save your accurately formatted file instantly.

Frequently Asked Questions
Why do specific letters like Ö disappear in PDF tags?
This occurs because the font used in the source document lacks appropriate Unicode mapping for that specific character. When Acrobat attempts to auto-tag the text for screen readers, it cannot interpret the character and consequently drops it from the structural tag tree.
Can changing the font fix missing PDF tags?
Yes. Switching your document's text to a standard web-safe font with robust Unicode support, such as Arial, Tahoma, or Calibri, before exporting can resolve character mapping issues and ensure all letters are properly tagged.
How do I view PDF tags in Adobe Acrobat?
You can view the tag structure by clicking on 'View' in the top menu, navigating to 'Show/Hide', selecting 'Navigation Panes', and clicking on 'Tags'. This opens a left-hand sidebar displaying the document's entire tag hierarchy.




