How to Add a Company Logo to the Adobe Acrobat Send Window
Question details
The user wants to customize the PDF Send window by adding a company logo and business information, a feature they recall from an earlier version.

- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Customizing the document sharing or sending interface with corporate branding.
- Observed behavior
- The user is unable to find the option to add a logo and business information to the Send window in their current version of Adobe Acrobat.
Check your current version of Adobe Acrobat, as branding and customization features vary significantly between Acrobat Pro, Acrobat Standard, and Adobe Acrobat Sign.
Configure Account Branding in Adobe Acrobat Sign
If you are using Adobe Acrobat Sign to send documents, you can add a company logo to the sending interface and emails.
Custom branding for the Send window is primarily managed through Adobe Acrobat Sign's enterprise or business account settings, rather than the standard Acrobat desktop application.
Sign in to your Adobe Acrobat Sign account via your web browser with Account Administrator privileges.
Navigate to the 'Account' tab in the top menu, then select 'Account Settings' from the left-hand pane.
Click on 'Account Setup' and locate the 'Upload Logo' section. Click 'Upload' to select your company logo image file (JPG, GIF, or PNG).
Click 'Save' to apply the logo. This logo will now appear in the Send window and on emails sent to recipients.

Customize Email Signatures for Standard PDF Sending
If you are using the standard 'Send by Email' feature in Acrobat, the logo must be configured in your default email client rather than Acrobat itself.
Easily Add Logos and Watermarks to PDFs with WPS Office
While customizing the sending interface depends on your email provider, you can easily embed your company logo directly into your PDF documents using WPS Office to ensure your branding is always visible.
- 1. Open PDF in WPS Office: Launch WPS Office and open your PDF document using the WPS PDF tool.
- 2. Insert Logo Image: Navigate to the 'Insert' tab and click on 'Add Picture' to upload your company logo.
- 3. Adjust and Position: Resize the logo and drag it to your desired location on the document header or footer.
- 4. Save and Share: Click 'Save' to embed the logo, then use the 'Share' button to send the branded document to your clients.

Frequently Asked Questions
Why can't I see the option to add a logo in my Acrobat Send window?
The ability to add a custom logo to the Send window is primarily a feature of Adobe Acrobat Sign for enterprise or business accounts. Standard Acrobat versions rely on your default email client for branding.
What image formats are supported for Adobe Acrobat Sign logos?
Adobe Acrobat Sign typically supports JPG, GIF, and PNG image formats for account logos. For best results, use a PNG with a transparent background.
Can I add my business information to the PDF metadata instead?
Yes, you can add business information to the PDF properties. Go to File > Properties > Description in Acrobat, and enter your company details in the Author or Keywords fields.
How do I change the default email client used by Adobe Acrobat?
Go to Edit > Preferences > Email Accounts in Adobe Acrobat. From there, you can add or select your preferred email application (like Outlook or Gmail) and set it as the default for sending PDFs.




