How to Change the Email Address Used to Send a PDF on iOS
Question details
The user needs to change the sender email address associated with sharing a completed PDF document on an iOS device.
- Product
- Adobe Acrobat iOS / iOS Mail
- Device & OS
- iOS
- Scenario
- Sending a completed PDF form via email from an iOS application.
- Observed behavior
- The PDF document defaults to the wrong sender email address in the iOS sharing or email application, and needs to be changed before the email is sent.
Ensure you have the desired sender email account already added and configured in your iOS device's Mail settings or the specific third-party email app you intend to use.
Change the Sender Address Directly in the iOS Mail Draft
When sharing a PDF via the default iOS Mail app, you can manually switch the sender account before sending the message.
If you use the built-in iOS Mail app to share documents from Acrobat or other PDF viewers, your device will default to your primary email address. However, as long as your alternative email is added to your iPhone or iPad, you can easily toggle between accounts within the email draft.
Open the completed PDF in your app, tap the 'Share' or 'Send a Copy' icon, and select the 'Mail' app from the iOS share sheet.
In the new message window, tap on the 'Cc/Bcc, From:' field to expand the address details.
Tap the email address displayed next to 'From:'. A scrolling menu will appear at the bottom of the screen showing all connected email accounts. Select the correct sender address.
Fill in the recipient's address and the email body, then tap the send arrow in the top right corner.
Add the Correct Email Account to iOS Settings
If the desired email address does not appear as an option when trying to change the sender, you must add it to your iOS Settings first.
Edit and Share PDF Forms Easily with WPS Office for iOS
WPS Office provides a powerful, all-in-one PDF reader and editor for iOS devices. You can effortlessly fill out forms, sign documents, and share them using your preferred email account directly from the app, eliminating sharing conflicts.
- 1. Open your PDF: Launch WPS Office on your iOS device and tap to open your PDF form.
- 2. Fill and save the form: Use the integrated PDF tools to fill out your form, then tap 'Done' or save your changes.
- 3. Share the document: Tap the 'Share' icon at the bottom menu and choose 'Send File'.
- 4. Select your mail app: Choose the 'Mail' app (or your preferred third-party email app like Gmail) from the iOS share sheet.
- 5. Verify sender address: In the email draft, tap the 'From' field to ensure the correct email address is selected before tapping send.
Frequently Asked Questions
Why is the wrong email address showing when I share a PDF?
iOS typically defaults to the primary email account set in your device settings. You can temporarily change it for a single email by tapping the 'From' field before sending, or permanently change your default sending account by going to Settings > Mail > Default Account.
Can I send a PDF directly from my iOS device using a third-party email app like Gmail or Outlook?
Yes. When you tap 'Share' or 'Send a Copy' in your PDF app, scroll through the app icons in the iOS share sheet and select your preferred third-party email app. The PDF will be attached to a new draft using the account logged into that specific app.
What if the 'From' field is missing when I try to email the PDF?
The 'From' field only appears in the iOS Mail draft if you have more than one email account set up on your device. If it is missing, you are only logged into one email account. You can add additional accounts via Settings > Mail > Accounts.
