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How to Change the Default Email Address Used to Send PDFs in Acrobat

Maira Mehtab Oct 22, 2026 869 views

Question details

The user needs to update or change the email address that automatically populates when creating a draft message to send a PDF document.

How to Change the Default Email Address Used to Send PDFs in Acrobat

Product: Adobe Acrobat / Adobe Reader
Device & OS: not provided
Scenario: Sending a PDF file as an email attachment directly from within the PDF reader application.
Observed behavior: The application uses an obsolete or incorrect email address to draft the message instead of the user's current active email account.

Before you start

Before proceeding, ensure you have the login credentials for your correct email account and confirm which desktop email application (such as Microsoft Outlook or Apple Mail) you intend to use.

Solution 1Recommended

Update the Default Account in Your Email Client

Because Acrobat relies on your computer's default email application to handle messages, you must change the default sender address directly within that email program.

Adobe Acrobat and Reader do not store the sender email address internally. Instead, they pass the PDF document and the send request to the default mail client configured on your operating system. To resolve the outdated email address issue, the configuration must be updated in your mail client.

Open Your Default Email Client

Launch your primary desktop email application, such as Microsoft Outlook, Apple Mail, or Windows Mail.

Set the Default Sender Address

Navigate to the account settings within your email client and set your correct, current email address as the default account for sending new messages.

Remove the Obsolete Account

If you no longer use the old email address, remove or delete that account profile from your email client entirely.

Restart Adobe Acrobat

Close Adobe Acrobat completely and reopen the application to allow it to recognize the updated system email settings.

Test the Send File Feature

In Acrobat, open a PDF and go to 'File' > 'Send File' > 'Default Email Application' to confirm that the draft message now generates with the correct sender address.

Update the Default Account in Your Email Client

Mail Profile Repair: If the old address still appears after modifying these settings, you may need to repair or reset your mail profile in your OS settings (such as the Mail applet in the Windows Control Panel).

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1. Open Your PDF in WPS Office: Launch the WPS Office application and open the PDF file you wish to send.
2. Click on the Share Button: Locate and click the 'Share' icon situated in the top right corner of the document interface.
3. Select the Email Option: Choose 'Email' from the sharing options. WPS Office will instantly package your PDF and attach it to a new draft in your configured email client.

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Frequently Asked Questions

Why does Acrobat keep using an old email address even though I don't use it anymore?

Acrobat does not actively store your email address; it simply commands your computer's default email client (like Outlook) to create a new message. If your default email client still has the old account set as the primary sender, Acrobat will utilize that address.

How do I change the default email application on Windows?

On Windows 10 or 11, go to Settings > Apps > Default Apps. Search for 'Email' and select the application you want to handle your emails. Acrobat will respect this system-level choice the next time you send a PDF.

Can I configure Acrobat to use webmail like Gmail to send PDFs?

Yes. In Acrobat, you can navigate to Edit > Preferences (or Acrobat > Preferences on Mac), select 'Email Accounts' from the left pane, and click 'Add Account'. You can then sign in to your Gmail or other webmail service and set it as the default for sending documents.

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