How to Delete Documents from Acrobat's For Signature List
Question details
The user needs to know how to remove pending or completed documents from the For Signature list in Adobe Acrobat Sign.
- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Managing and organizing sent agreements that are either pending or completed in the software's dashboard.
- Observed behavior
- Documents sent for signature remain in the For Signature list and require the user to cancel the agreement before the deletion option becomes available.
Ensure you are logged into your Adobe Acrobat account with the correct credentials and verify whether the document you intend to delete is still pending, as active agreements must be canceled first.
Cancel and Delete the Document in Adobe Acrobat
The correct method to remove an item from the For Signature list by first canceling the pending agreement on the Manage page.
Adobe Acrobat prevents the direct deletion of documents that are actively pending a signature. To clear these documents from your list, you must first revoke the signature request by canceling the agreement.
Launch Adobe Acrobat DC, navigate to the Tools menu, and click on 'For Signature'. This action will redirect you to the Adobe Sign Manage page in your default web browser.
Find the specific document you want to delete from the list. If it is still pending a signature, select the document and choose the 'Cancel' option to void the agreement.
Once the document is successfully canceled, the 'Cancel' option in the menu will automatically be replaced by a 'Delete' button. Click 'Delete' to permanently remove the document from your list.
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Frequently Asked Questions
Why can't I directly delete a document from the For Signature list?
Adobe Acrobat requires you to cancel any pending agreements before deletion. This safety measure prevents the accidental deletion of active documents that are still awaiting a signature from the recipient.
Does deleting the document from the list notify the recipient?
When you cancel a pending agreement, you usually have the option to notify the recipient that the request was voided. However, simply deleting a canceled or completed document from your own Manage page does not send an additional notification.
How do I access the Adobe Sign Manage page?
You can access it directly by clicking 'For Signature' within the Adobe Acrobat DC desktop application. This will automatically open the management dashboard in your web browser where you can track, cancel, and delete files.
