How to Fix Add Bookmark Option Greyed Out in PDF
Question details
The user is unable to add bookmarks using the menu command because the option is disabled after modifying the PDF password protection.

- Product
- Device & OS
- not provided
- Scenario
- Attempting to add or edit bookmarks in a PDF that previously had password protection.
- Observed behavior
- The Add Bookmark command is greyed out in the menu, even though the keyboard shortcut may still function.
Before proceeding, ensure you have the necessary password or permissions to modify the document, and check if the PDF is set to Read-Only mode in your file explorer.
Extract Pages to a New PDF Document
Extracting all pages and saving them as a new file can bypass residual structural permissions or bugs causing the bookmark option to remain disabled.
Sometimes, removing a password does not fully reset a document's internal structure. Creating a fresh copy by extracting the pages often restores full editing features.
Launch your PDF reader and open the document where the bookmark option is greyed out.
Go to the 'Page' or 'Organize Pages' tab in your top navigation menu.
Select all the pages in the document and click on the 'Extract' button to create a new, separate PDF file.
Save the newly generated PDF file to your computer. Reopen this new file and attempt to use the Add Bookmark command.

Verify and Update Document Security Settings
Ensure that the document does not retain hidden restrictions that prevent editing after the password was removed.
Easily Manage PDF Bookmarks and Security with WPS Office
WPS Office provides a robust PDF editor that simplifies adding bookmarks, adjusting security permissions, and managing document structures without frustrating glitches.
- 1. Open your PDF: Launch WPS Office and open your problematic PDF file.
- 2. Check security settings: Navigate to the 'Protect' tab to view or remove any restrictive security passwords.
- 3. Access the bookmark pane: Go to the 'View' tab and select 'Navigation Pane' to open the Bookmark panel on the left side.
- 4. Add your bookmarks: Click the 'Add Bookmark' icon or right-click within the document to easily create new bookmarks.

Frequently Asked Questions
Why is the bookmark option greyed out but the keyboard shortcut still works?
This is typically caused by a UI glitch or residual structural restrictions in the PDF software after a password has been removed. The background permissions haven't fully refreshed the menu options, even though the command itself is permitted.
How do I know if my PDF has editing restrictions?
You can check this by going to 'File' > 'Properties' and selecting the 'Security' tab. The Document Restrictions Summary will clearly state whether changing the document or extracting pages is allowed.
Can I add bookmarks to a securely locked PDF?
If the PDF is locked with a permissions password that prevents editing, you cannot add bookmarks. You must first unlock the document using the correct password before the bookmark tools become available.
Will extracting pages to a new PDF keep my existing text and images?
Yes, extracting pages will preserve all of your text, images, and page layouts. It simply generates a fresh file structure, which often resolves hidden permission issues.




