How to Fix Adobe Acrobat DC Crashing When Printing PDFs
Question details
Adobe Acrobat DC unexpectedly closes or crashes when attempting to print a PDF or execute other commands.
- Product
- Adobe Acrobat DC
- Device & OS
- Windows 10
- Scenario
- The user is trying to print a PDF document or use standard application workflows.
- Observed behavior
- The application crashes or closes abruptly, sometimes accompanied by missing toolbar labels.
Before troubleshooting, ensure you save any open documents and check if the crash occurs with a specific PDF file or affects all files.
Update and Repair Acrobat Installation
Outdated software or corrupted installation files are common causes of application crashes.
Adobe frequently releases updates that patch known bugs and compatibility issues with Windows 10. Repairing the installation can restore missing components.
Open Adobe Acrobat DC and navigate to 'Help' > 'Check for Updates' on the top menu to install the latest version.
Go to 'Help' > 'Repair Installation' to let Acrobat automatically fix any missing or corrupted program files.
Update your Windows 10 operating system by going to Settings > Update & Security > Windows Update.
Restart your computer and attempt to print the PDF again to verify if the issue is resolved.
Reset Acrobat Preferences to Default
Corrupted preference settings can cause Acrobat to malfunction or close unexpectedly during printing.
Troubleshoot Printer Drivers and Plugins
Incompatible printer drivers or problematic third-party plugins can trigger crashes when initiating a print job.
Print PDFs Seamlessly Using WPS PDF
If Adobe Acrobat continues to crash on Windows 10, you can easily open and print your PDF files using WPS Office. WPS PDF offers a highly stable, lightweight, and fast printing experience without heavy system requirements.
- 1. Download WPS Office: Download and install WPS Office for free from the official website.
- 2. Open Your PDF: Right-click your problematic PDF file, select 'Open with', and choose 'WPS Office'.
- 3. Initiate Print: Click the 'Print' icon on the top toolbar or press 'Ctrl + P' to open the print dialogue.
- 4. Configure and Print: Select your target printer, adjust the layout settings if necessary, and click 'Print' to finish.
Frequently Asked Questions
Why does Adobe Acrobat DC crash only when printing a specific PDF?
If the crash is isolated to a single file, the PDF may be corrupted or contain overly complex graphical elements. Try using the 'Print as Image' option found in the Advanced print settings, or recreate the PDF from the original source file.
Can missing toolbar labels in Acrobat DC cause the application to crash?
Missing toolbar labels often indicate a corrupted user interface preference or a damaged installation file, which can concurrently trigger crashes. Running a repair installation or resetting your preferences usually resolves both issues.
How do I print a PDF if Adobe Acrobat keeps closing?
You can use alternative PDF software like WPS Office to print safely. Alternatively, you can open the PDF in your web browser (such as Chrome or Edge) and use the browser's built-in print function by pressing Ctrl + P.
