How to Fix Adobe Acrobat Printer and Paper Settings Resetting
Question details
Adobe Acrobat DC fails to save the selected paper source and document size, requiring manual setup every time the program restarts.
- Product
- Adobe Acrobat DC
- Device & OS
- Windows
- Scenario
- Printing PDF documents with specific paper sizes and a designated network printer.
- Observed behavior
- Printer and paper settings reset to default upon closing the application, causing subsequent printing attempts to fail until reconfigured.
Verify that your target printer is turned on, connected to your computer or network properly, and that its drivers are fully updated.
Set the Intended Printer as the OS Default
Since Adobe Acrobat uses the operating system's default printer settings upon launch, setting your target printer as the system default prevents Acrobat from reverting.
Acrobat normally defaults to the printer identified as the default by the Windows operating system. Even if you reinstall or repair Acrobat, it will continue to pull the default hardware configuration from Windows.
If you are using a shared network printer, ensuring it has the green check mark in your Control Panel will resolve the resetting issue.
Click the Windows Start menu, type 'Control Panel' in the search bar, and open the app.
Go to 'Hardware and Sound', then click on 'Devices and Printers'.
Find the specific printer you want to use (e.g., your shared network printer) in the list of available devices.
Right-click the intended printer and select 'Set as default printer' from the context menu.
Close and reopen Adobe Acrobat DC. Test a print job to ensure your preferred paper source and document size are now retained.
Print PDFs Reliably with WPS Office
If your current PDF software continues to lose preferred settings, try the built-in PDF tool in WPS Office. It securely remembers your paper sizes and printer configurations across sessions, offering a seamless printing experience.
- 1. Install WPS Office: Download and install the free WPS Office suite on your device.
- 2. Open Your PDF: Launch WPS PDF and open the document you wish to print.
- 3. Configure Print Settings: Click the 'Print' icon or press Ctrl+P. Select your printer and preferred paper size.
- 4. Print the Document: Click 'Print'. Your chosen configuration will be saved for your next printing session without reverting.
Frequently Asked Questions
Why does Adobe Acrobat keep changing my paper size?
Acrobat defaults to the system's primary printer settings on startup. If the default OS printer uses a different paper size, Acrobat will overwrite your manual application adjustments every time it closes.
How do I permanently save print settings in Acrobat?
To ensure settings persist, you must configure the default printing preferences directly in the Windows 'Devices and Printers' menu. Right-click your preferred printer, select 'Printing preferences', and apply your desired paper size and source there.
Can a shared network printer cause my print settings to reset?
Yes. If a shared network printer loses connection temporarily, Windows might switch the default printer to another available device. Acrobat will then adopt the settings of that new default printer, causing your configuration to reset.
