How to Fix Cannot View or Print Downloaded PDF in Adobe Acrobat DC
Question details
The user is unable to view or print a PDF file downloaded from a website using Adobe Acrobat DC.
- Product
- Adobe Acrobat DC
- Device & OS
- Windows 7
- Scenario
- Trying to open, view, and print a downloaded PDF file.
- Observed behavior
- The downloaded PDF fails to display or print in Adobe Acrobat DC.
Check your downloads folder to verify that the PDF file has completely finished downloading and does not have a '.part' or '.crdownload' extension.
Re-download and Open Directly in Acrobat DC
Incomplete or corrupted downloads often prevent PDFs from opening correctly. Re-downloading ensures you have the complete file.
Sometimes files get corrupted during the download process due to network interruptions. Deleting the corrupted file and downloading it again usually resolves the issue.
Locate the problematic PDF in your Downloads folder, right-click it, and select 'Delete'.
Return to the website and download the PDF file once more, waiting until the browser confirms the download is 100% complete.
Open Adobe Acrobat Reader DC or Acrobat DC first, rather than double-clicking the file from your browser.
Navigate to 'File' > 'Open' in the top menu bar, locate the newly downloaded PDF, and click 'Open' to view and print it.
Update Adobe Acrobat DC
Outdated software can cause compatibility and rendering issues with newly created PDF documents.
Seamlessly View and Print PDFs with WPS Office
If you are experiencing continuous issues with Adobe Acrobat DC, WPS Office offers a built-in, lightweight, and highly reliable PDF reader to easily view, edit, and print your downloaded documents.
- 1. Download WPS Office: Download and install WPS Office from the official website.
- 2. Launch the PDF Tool: Open WPS Office and click on the 'PDF' tab from the home screen.
- 3. Open your Document: Click 'Open', browse your computer to select the downloaded PDF file, and open it.
- 4. Print the PDF: Click the 'Print' icon on the top toolbar or press Ctrl+P to print your document effortlessly.
Frequently Asked Questions
Why does my downloaded PDF show a blank page?
Incomplete downloads or browser-specific rendering issues can cause PDFs to appear blank. Try downloading the file again using a different browser and opening it in a dedicated desktop PDF reader.
Can I print a secured PDF that won't print in Acrobat?
If a PDF has restricted permissions set by its creator, the print function may be disabled. You must obtain the correct password from the author to unlock printing features.
Why is Adobe Acrobat DC crashing when I try to print?
This can happen due to outdated printer drivers or corrupted Acrobat installation files. Updating your printer drivers via the Device Manager and repairing Adobe Acrobat from the Help menu often resolves this.
Is there a free alternative to Adobe Acrobat for viewing PDFs?
Yes, WPS Office includes a free and comprehensive PDF reader that allows you to reliably view, annotate, and print PDF files without needing heavy standalone software.
