How to Fix LogTransport2.exe High CPU Usage in Adobe Acrobat DC
Question details
The user is experiencing severe system slowdowns because the LogTransport2.exe background process in Adobe Acrobat DC is consuming more than 50% of the CPU.
- Product
- Adobe Acrobat DC
- Device & OS
- not provided
- Scenario
- Running Adobe Acrobat DC or Adobe Reader, which triggers background logging and telemetry processes.
- Observed behavior
- The LogTransport2.exe process continuously utilizes an abnormally high amount of CPU resources, negatively impacting overall system performance.
Before beginning the troubleshooting process, open your Task Manager or Activity Monitor to force quit all running instances of Adobe Acrobat and Adobe Reader to prevent file locks.
Update Adobe Acrobat and Reader to the Latest Patch
Installing the latest software update is the most effective way to resolve known telemetry bugs causing excessive CPU consumption.
Adobe has released specific patches (version 20.009.20067 and newer) that address the LogTransport2.exe bug. Always attempt to update your software before trying more complex reinstallations or registry edits.
Launch your Adobe Acrobat DC or Adobe Reader application.
Navigate to the top menu bar, click on 'Help', and select 'Check for Updates' from the dropdown menu.
Follow the on-screen prompts to download and install the latest patch, then restart your computer to apply the changes.
Remove Conflicting Adobe Reader Installations
Having both Adobe Acrobat DC and Adobe Acrobat Reader installed simultaneously can cause background process conflicts.
Repair or Reinstall Adobe Acrobat
If updating does not resolve the issue, repairing corrupted installation files or performing a clean reinstall can fix underlying software errors.
Experience Lightweight PDF Editing with WPS Office
Tired of heavy background processes and high CPU usage draining your computer's performance? WPS Office offers a lightning-fast, resource-friendly PDF editor built seamlessly into a comprehensive office suite. Enjoy smooth editing, reading, and annotating without compromising your system speed.
- 1. Download the Suite: Get the free WPS Office installer from the official website and install it in seconds.
- 2. Set as Default PDF Reader: Right-click any PDF file, select 'Open with', choose WPS Office, and check the box to always use this app.
- 3. Edit Smoothly: Open your PDFs instantly and enjoy fast, lag-free editing without heavy telemetry processes running in the background.
Frequently Asked Questions
What is LogTransport2.exe?
LogTransport2.exe is a legitimate background telemetry and logging process used by Adobe applications to send usage data and crash reports to Adobe servers. It operates behind the scenes while you use Acrobat or Reader.
Is it safe to manually delete LogTransport2.exe?
No, it is highly discouraged to manually delete, disable, or tamper with LogTransport2.exe. Removing core application files can lead to software instability, unpredictable crashes, and update failures. Always use official patches to resolve CPU issues.
Why does Adobe Acrobat suddenly use so much CPU?
High CPU usage in Acrobat is typically caused by software bugs in specific release versions, corrupted installation files, or software conflicts—especially when both Adobe Acrobat DC and the free Adobe Reader are installed on the same computer.
How do I ensure a clean reinstallation of Acrobat?
To perform a truly clean reinstallation, standard uninstallation via your operating system is often not enough. You should use the official Adobe Acrobat Cleanup Tool, which removes leftover registry keys, cache, and hidden preference files before you install the new version.
