How to Remove the 'Learn About Adobe Acrobat DC' Pop-Up
Question details
The user wants to disable the recurring introductory pop-up or startup tour that appears when launching the PDF application.
- Product
- Adobe Acrobat DC
- Device & OS
- not provided
- Scenario
- Opening a PDF document or launching the application for standard reading and editing tasks.
- Observed behavior
- A 'Learn about Adobe Acrobat DC' welcome screen, startup tour, or introductory message repeatedly appears upon launch.
Take a screenshot of the exact pop-up to help identify your specific Acrobat version, and ensure you have administrative permissions in case you need to modify application settings.
Disable Welcome Screen via Preferences
Adjust the application's built-in general preferences to prevent the welcome screen and startup tours from launching automatically.
Most versions of Acrobat DC allow users to turn off startup messages directly from the Preferences menu. This is the safest and most direct way to stop the pop-up.
Launch Adobe Acrobat DC or Acrobat Reader DC on your computer.
Click on 'Edit' in the top menu bar (or 'Acrobat' on macOS) and select 'Preferences' from the dropdown list.
In the left-hand pane of the Preferences window, click on the 'General' category.
Look for a checkbox labeled 'Show welcome screen on launch' or 'Show me messages when I launch Adobe Acrobat' and uncheck it.
Click 'OK' at the bottom of the window to save your changes, then restart the application to verify the pop-up is gone.
Update Acrobat to the Latest Version
Updating the software can sometimes clear out persistent, bugged introductory pop-ups and reset default behaviors.
Try WPS PDF for a Distraction-Free Reading Experience
If you are frustrated with recurring pop-ups, bloated features, or subscription prompts in other PDF readers, consider switching to WPS Office. It provides a fast, lightweight, and clean PDF reader and editor that lets you focus entirely on your documents.
- 1. Download WPS Office: Visit the official WPS website and download the free installer.
- 2. Install the Software: Run the setup file to install the complete, lightweight office suite.
- 3. Open Your PDFs: Set WPS PDF as your default reader to enjoy immediate, pop-up-free document access.
Frequently Asked Questions
Why does the Acrobat startup tour keep appearing after I close it?
The application may be failing to save your user preferences due to permission issues, or the version you are using requires the tour to be manually disabled in the Preferences menu rather than just clicking out of the window.
Can I disable the Adobe Reader DC pop-up using the Windows Registry?
Yes, advanced users and IT administrators often use the Windows Registry to modify the 'bShowWelcomeScreen' key under the Acrobat FeatureLockDown path to permanently suppress the welcome screen across multiple computers.
Does WPS Office have similar mandatory startup pop-ups for PDFs?
No, WPS PDF offers a clean and user-friendly interface. Once installed, you can open and read PDFs immediately without being interrupted by mandatory tours or persistent introductory pop-ups.
