How to Forward a Completed E-Signed PDF Document for Processing
Question details
Users need to forward a finalized, e-signed document to a processing department, but the system only displays the option to forward the audit report instead of the full document.
- Product
- PDF E-Signature Software
- Device & OS
- not provided
- Scenario
- Forwarding a fully executed contract or document containing order details after an electronic signature workflow is finished.
- Observed behavior
- The interface restricts forwarding to just the audit report, omitting the actual signed document due to workflow, permission, or recent interface changes.
Ensure you are logged into the account that originally initiated or signed the agreement, and verify that your account has the necessary permissions to download completed files.
Download the Signed PDF and Forward Manually
The most reliable method is to bypass the internal forwarding tool by downloading the completed document directly to your device, then sending it through standard channels.
Often, e-signature platforms restrict built-in forwarding tools to protect document integrity or due to strict workflow rules. Downloading the document allows you to securely attach it to an email or upload it to your internal processing system.
Navigate to the agreement management dashboard or the specific document details page within your e-signature platform.
Locate and click the 'Download PDF' or 'Download Completed Document' option to save the file securely to your computer.
Open your preferred email client or secure file transfer system, attach the downloaded PDF, and send it to your processing department.
Request Administrator Permission Adjustments
If the download or forward option is completely missing, your account permissions or the workflow settings themselves may be restricted.
Sign and Forward PDFs Easily with WPS Office
Avoid restrictive e-signature workflows. WPS Office provides built-in PDF tools that allow you to easily e-sign documents, manage permissions, and instantly share the completed PDFs with your team without interface limitations.
- 1. Open Your PDF: Launch WPS Office and open the PDF document you need to sign or manage.
- 2. Add E-Signature: Navigate to the 'Fill & Sign' or 'Protect' tab to securely add your electronic signature to the document.
- 3. Share Instantly: Click the 'Share' button in the top right corner to instantly forward the completed PDF via email or copy a secure sharing link.
Frequently Asked Questions
Why am I only seeing the audit report instead of the signed PDF?
This typically occurs due to strict workflow permissions set by the document sender or organizational administrator, which restricts the distribution of the actual signed contract and only allows sharing the log of events.
Can I forward an e-signed document directly from the completion notification email?
In most cases, yes. The final completion email usually contains a secure link to download or view the signed document, provided the original sender allowed attachments or external access.
Are downloaded e-signed PDFs legally binding if I forward them manually?
Yes. As long as the PDF retains its digital certification and signature metadata, forwarding the original downloaded file manually via email maintains its legal validity and security.
