How to Send Acrobat Sign Requests from Different Email Addresses
Question details
The user wants to know how to choose between business and personal email addresses when sending signature requests via Adobe Acrobat Sign.
- Product
- Adobe Acrobat Sign
- Device & OS
- not provided
- Scenario
- Sending PDF documents for digital signatures from varying email identities depending on the context (business vs. personal).
- Observed behavior
- The sender address defaults to the primary Adobe account, and the user needs to switch the sending email address before dispatching the document.
Ensure you have access to both your business and personal email inboxes to verify any new sender identities added to your profile.
Add and Select Alternative Sender Identities in Acrobat Sign
Configure your Acrobat Sign account settings to support multiple email addresses, allowing you to choose the appropriate sender identity for each document.
This method applies if your Adobe Acrobat Sign subscription plan and organizational settings allow adding multiple verified email identities to a single user profile.
Log in to your Adobe Acrobat Sign account and navigate to the Account Settings or Personal Preferences menu from your profile dropdown.
Locate the sender identity or email management section. Add your secondary email address (business or personal) and follow the on-screen prompts to send a verification email.
Open the inbox of the newly added email address, find the verification message from Adobe, and click the link to confirm ownership.
When preparing a new document for signature, click the 'From' dropdown field in the sending interface to select your preferred verified email address before sending.
Use Separate Acrobat Sign Accounts
If your organization's plan restricts multiple sender identities under a single profile, use separate accounts for business and personal transactions.
Manage and Share Signed PDFs Easily with WPS Office
WPS Office provides a comprehensive PDF toolkit that allows you to edit, fill, and sign documents seamlessly. You can easily share signed documents using any preferred email client configured on your device, allowing full control over your sender address.
- 1. Open Your PDF: Launch WPS Office and open the PDF document you need to sign or send to clients.
- 2. Add Electronic Signatures: Navigate to the 'Protect' or 'Fill & Sign' tab to create and insert your digital signature into the document.
- 3. Share via Email: Click on the 'Menu' and select 'Share' or 'Email'. This action will automatically attach the PDF to a new message in your computer's default mail client (such as Outlook or Windows Mail).
- 4. Select Sender Address: In your mail client's draft window, click the 'From' dropdown menu to select whichever business or personal email address you want to use to send the document.
Frequently Asked Questions
Why can't I change my sender email address in Adobe Acrobat Sign?
Your Adobe plan might not support multiple sender identities, or your organization's IT administrator may have restricted the ability to use alternate email addresses. You will need to contact your admin or use a separate account entirely.
Do I need to verify a new email address before sending documents from it?
Yes, any additional email address added to your Acrobat Sign account must be verified. Adobe will send a confirmation link to that inbox to confirm you own the address before allowing you to send signature requests from it.
Can I link my Gmail and Outlook accounts to the same Adobe Sign profile?
If your subscription plan allows for multiple sender identities, you can add both email addresses to your profile's Account Settings and choose between them using a dropdown menu when drafting a new signature request.
