How to Send Adobe Sign Notifications to Two Email Addresses
Question details
The user wants to configure Adobe Sign to notify an additional recipient, such as an assistant, when agreements are sent or signed.
- Product
- Adobe Acrobat Sign
- Device & OS
- not provided
- Scenario
- Sending a document out for signature and needing multiple people to track its progress and receive completion notifications.
- Observed behavior
- The standard Adobe Fill & Sign tool does not natively support advanced routing; the user needs to switch to Adobe Sign to utilize recipient groups or CC functionality.
Ensure you are using the full Adobe Acrobat Sign platform rather than the basic Fill & Sign tool, as advanced notification routing and recipient groups are enterprise features.
Use the CC Feature in Adobe Acrobat Sign
Add a secondary email address to the CC field when sending an agreement to ensure they receive tracking notifications.
The most direct way to notify a secondary person, such as an administrative assistant, is to carbon copy (CC) them on the agreement. CC recipients do not need to sign the document, but they will receive updates when the document is sent, viewed, and completed.
Access your Adobe Acrobat Sign dashboard through your web browser.
Click on the 'Send' tab to initiate a new document signature request.
Enter the email address of the person who needs to legally sign the document in the recipient routing field.
Click the 'Show CC' button located near the recipient fields. Enter the email address of the assistant or the second person you want to notify.
Attach your file, add your signature fields, and click 'Send'. Both the signer and the CC recipient will now receive automated updates.
Create a Recipient Group in Adobe Sign
Use recipient groups if either of the two email addresses has the authority to sign on behalf of a team.
Use WPS Office for Simple PDF Filling and Sharing
If you don't need complex enterprise routing and simply want to sign documents and email them to multiple people, WPS Office provides a free, lightweight, and highly capable PDF reader and editor.
- 1. Open your PDF: Launch WPS Office and open the PDF document you need to sign.
- 2. Add Your Signature: Navigate to the 'Fill & Sign' or 'Insert' tab, click 'Sign', and place your saved electronic signature on the document.
- 3. Save the Document: Click 'Save' or press Ctrl+S to finalize the signature on the PDF file.
- 4. Share via Email: Click the 'Share' button in the top right corner and select 'Email'. Enter both email addresses in the recipient or CC fields of your mail client to notify them instantly.
Frequently Asked Questions
Can I automatically CC someone in Adobe Fill & Sign?
No, the basic Adobe Fill & Sign tool is designed for simple, self-signing tasks. For automated CCs, recipient routing, and status notifications, you need to use the full Adobe Acrobat Sign platform.
What is the difference between a CC recipient and a Recipient Group?
A CC recipient only receives status updates and a copy of the final signed document but cannot interact with or sign it. A Recipient Group allows multiple people to receive the notification, but any one of them can legally sign the document on behalf of the group.
Will the CC'd person get a copy of the final signed PDF?
Yes, anyone added to the CC field in Adobe Sign will receive a notification when the agreement is sent, and they will automatically be emailed a PDF copy of the document once all parties have completed signing.
