How to Stop Acrobat from Showing the Email Sending Dialog
Question details
The user wants to bypass the email options dialog in Adobe Acrobat DC so that PDFs are sent directly as email attachments using the system's default email client.
- Product
- Adobe Acrobat DC
- Device & OS
- not provided
- Scenario
- Sending a PDF document via email directly from within the PDF reader application.
- Observed behavior
- Acrobat opens an email options dialog instead of automatically creating a new message draft in the default email application, such as Thunderbird.
Ensure that your preferred email application, such as Thunderbird, is properly installed and currently set as the default mail client in your computer's operating system settings.
Configure Email Accounts Preferences in Acrobat
Set up your default email application within Acrobat's built-in preferences so the software bypasses the email provider prompt.
Acrobat includes a dedicated Email Accounts panel that manages how documents are shared. By explicitly setting your default desktop application here, you can prevent Acrobat from asking you which service to use every time.
Launch Adobe Acrobat DC, click on 'Edit' in the top menu bar, and select 'Preferences'. Alternatively, you can press Ctrl+K on your keyboard.
In the left-hand Categories pane of the Preferences window, scroll down and click on 'Email Accounts'.
Select 'Default email application' (which corresponds to your system default like Thunderbird) from the list of accounts, then click the 'Make Default' button.
Click 'OK' at the bottom of the Preferences window to save your changes. Open a PDF and click the email icon to verify it opens directly in Thunderbird.
Verify System Default Mail Client and Update Software
Ensure the operating system correctly recognizes your email app and that both Acrobat and the email client are fully updated.
Easily Send PDFs via Email Using WPS Office
Avoid complicated configuration dialogs. WPS Office seamlessly integrates with your system's default email client right out of the box, allowing you to share PDFs with a single click without repetitive prompts.
- 1. Open Your PDF: Launch WPS Office and open the PDF document you wish to share.
- 2. Click on Share: Navigate to the top toolbar and click on the 'Share' button located in the upper right corner.
- 3. Select the Email Option: Choose the 'Email' icon from the sharing menu options.
- 4. Send the Document: WPS Office will automatically launch your system's default email client (such as Thunderbird or Outlook) with the PDF already attached as a new draft.
Frequently Asked Questions
Why does Adobe Acrobat keep asking for my email account?
Acrobat prompts for your email account if it hasn't been configured to automatically trust the system's default mail application, or if the 'Email Accounts' preference hasn't been explicitly assigned a default choice.
Can I use webmail like Gmail directly within Acrobat?
Yes, by navigating to Acrobat Preferences and selecting 'Email Accounts', you can add webmail accounts such as Gmail or Yahoo. This allows Acrobat to send the document directly through the web service without opening a desktop app like Thunderbird.
What if Thunderbird still doesn't open after setting it as default?
If Thunderbird fails to open, the MAPI registry keys in your operating system might be corrupted. Reinstalling Thunderbird or re-selecting it as the default email app in your Windows Settings usually restores this connection.
How do I bypass the email dialog for quick sending?
You can bypass the dialog by ensuring 'Default email application' is checked and set as default in Acrobat Preferences, checking 'Remember my choice' when the dialog appears, or utilizing third-party quick-send action scripts available for Acrobat.
