Security Policy Errors

How to Centrally Disable Microsoft 365 Desktop Add-Ins for All Users

Huma Ashraf ChHuma Ashraf Ch Oct 13, 2026 872 views

Question details

An IT administrator needs a method to centrally remove or disable specific desktop add-ins across all users without blocking the ability to install other add-ins.

How to Centrally Disable Microsoft 365 Desktop Add-Ins for All Users
Product
Microsoft 365
Device & OS
not provided
Scenario
Managing organization-wide add-in deployments and restrictions to maintain security policies.
Observed behavior
Microsoft 365 lacks a single built-in setting to selectively block specific add-ins (like the TeamViewer Outlook add-in) globally while allowing others, requiring alternative administrative workarounds.
Before you start

Ensure you have global administrator or security administrator privileges in Microsoft Entra ID, and access to the Group Policy Management Console if you plan to deploy registry changes.

Solution 1Recommended

Block Add-in Access Using Microsoft Entra ID Conditional Access

The most effective and secure way to disable specific cloud-connected add-ins globally is to block the associated application in Microsoft Entra ID.

Microsoft 365 does not provide a native toggle to block specific third-party add-ins for all users without affecting others. However, if the add-in relies on a cloud application to function, you can cut off its access entirely using Conditional Access policies.

1
Access the Microsoft Entra Admin Center

Log in to the Microsoft Entra admin center (formerly Azure AD) using an account with administrator permissions.

2
Navigate to Conditional Access

Go to 'Protection' in the left-hand menu, click on 'Conditional Access', and then select 'Policies'.

3
Create a New Policy

Click 'New policy' and provide a descriptive name, such as 'Block TeamViewer Add-in Access'.

4
Select Target Users

Under the 'Users' section, select 'All users' to apply this globally, or select specific groups if you only want to disable the add-in for certain departments.

5
Target the Specific Cloud App

Under 'Target resources', select 'Cloud apps', click 'Select apps', and search for the specific cloud application associated with the add-in you wish to block.

6
Enforce the Block

Under 'Access controls', select 'Grant', choose 'Block access', and finally toggle 'Enable policy' to 'On' before saving.

Block Add-in Access Using Microsoft Entra ID Conditional Access
UI Elements May Remain: Blocking the cloud app prevents the add-in from functioning or authenticating, but it does not remove the physical add-in button from the user's Office application ribbon.
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Frequently Asked Questions

Can I block all Microsoft 365 add-ins globally through the Admin Center?

Yes, in the Microsoft 365 Admin Center, you can navigate to 'Settings' > 'Org settings' > 'User owned apps and services' and uncheck the option that allows users to access the Office Store. This prevents new add-in installations entirely.

What does LoadBehavior=2 mean in the Windows Registry?

In the context of Office add-ins, setting the LoadBehavior registry value to 2 forces the application to load the add-in in a disabled state, preventing it from running automatically when the Office application (like Outlook or Word) starts.

Will blocking a cloud app in Entra ID physically uninstall the desktop add-in?

No, blocking the cloud application via a Conditional Access policy only prevents the add-in from authenticating and fetching data. It does not remove the add-in's files from the computer or hide its buttons from the Office ribbon interface.