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Conditional Access Problems

How to Exclude an Application from Conditional Access MFA in Microsoft Entra

Olivia MillerOlivia Miller Oct 12, 2026 869 views

Question details

The user wants to configure a Microsoft Entra Conditional Access policy to require MFA for most applications but exclude a specific OpenID Connect application registration.

How to Exclude a Specific Application from Conditional Access MFA
Product
Microsoft Entra ID
Device & OS
not provided
Scenario
Configuring multifactor authentication (MFA) policies for enterprise cloud applications while keeping a specific app exempt.
Observed behavior
The user needs to set up target resources and exclusions correctly so the excluded app bypasses the MFA requirement without affecting overall security.
Before you start

Ensure you have at least the Conditional Access Administrator role in Microsoft Entra ID and access to a test user account to verify the policy before organization-wide deployment.

Solution 1Recommended

Configure Conditional Access Application Exclusions

Modify or create a Conditional Access policy to explicitly exclude your target cloud application from the MFA requirement.

Conditional Access policies allow you to apply granular access controls. By using the exclusion settings, you can ensure that broad MFA policies do not inadvertently block access to specific applications that use supported authentication flows, such as OpenID Connect.

1
Access the Microsoft Entra Admin Center

Log in to the Microsoft Entra admin center as at least a Conditional Access Administrator.

2
Navigate to Conditional Access Policies

Go to Protection > Conditional Access > Policies. Select your existing MFA policy from the list, or create a new one.

3
Configure Target Resources

Under the 'Target resources' section of your policy, click on 'Cloud apps or actions'.

4
Select the App to Exclude

Switch to the 'Exclude' tab, click 'Select excluded cloud apps', and search for your specific OpenID Connect application registration. Select it and confirm.

5
Test and Deploy

Save the policy in 'Report-only' mode. Test with a pilot group and review the sign-in logs to verify the app is successfully excluded from MFA before switching the policy to 'On'.

Configure Conditional Access Application Exclusions
Testing Recommendation: Always use 'Report-only' mode initially to ensure the exclusion works correctly without locking out legitimate users or bypassing intended security controls for other apps.
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Frequently Asked Questions

Why is my excluded application still prompting for MFA?

This can happen if another active Conditional Access policy targeting the user or app enforces MFA. Review the sign-in logs in Microsoft Entra ID to identify exactly which policy is triggering the prompt.

Can I exclude specific users from the Conditional Access policy instead of the entire app?

Yes. Under the 'Users' section of the Conditional Access policy, you can switch to the 'Exclude' tab to exempt specific users, groups, or directory roles from the MFA requirement.

Does application exclusion work for all authentication flows?

Application exclusion generally works well for interactive flows like OpenID Connect. However, certain legacy authentication protocols or backend service-to-service calls might require different configuration strategies.