OneDrive File Issues

Fix OneDrive for iOS Open in Another App Not Working

Maira Mehtab Sep 28, 2026 869 views

Question details

The user is unable to use the Open in Another App feature in OneDrive for iOS to export or open files in third-party applications.

How to Fix OneDrive for iOS Open in Another App Not Working

Product: OneDrive for iOS
Device & OS: iOS
Scenario: Trying to open a document or file stored in the OneDrive iOS app into another application, such as a PDF reader or document editor.
Observed behavior: The Open in Another App option fails to execute or does nothing, preventing the user from transferring the file to the desired target app.

Before you start

Ensure your iPhone or iPad is connected to a stable internet connection and verify that the target app you want to open the file in is fully updated and supports the file format.

Solution 1Recommended

Reinstall the OneDrive iOS App

Removing and reinstalling the application clears damaged app data and forces OneDrive to refresh its connection with iOS sharing extensions.

A common cause for sharing failures in iOS is corrupted local app cache or a defect in the app's current version. Simply logging out is often not enough to resolve deep-rooted extension glitches.

Before proceeding, ensure you have backed up any offline files, as uninstalling the app will remove locally downloaded OneDrive data from your device.

Update iOS and Restart

Go to Settings > General > Software Update to install any pending system updates, then restart your iPhone to clear temporary system bugs.

Uninstall OneDrive

Navigate to your home screen, press and hold the OneDrive app icon, tap 'Remove App', and then select 'Delete App'.

Reinstall from App Store

Open the App Store, search for Microsoft OneDrive, download the app, and sign back in with your Microsoft credentials to test the sharing feature.

Issue Resolved: A clean installation is the most effective way to resolve persistent sharing and iOS extension defects within the OneDrive app.

Solution 2

Use the Apple Files App as a Workaround

The native Apple Files app integrates directly with OneDrive and provides a reliable, built-in alternative for sharing files to other applications.

Solution 3

Connect OneDrive Directly from the Target App

Many productivity apps allow you to link your OneDrive account internally, letting you open files without relying on the main OneDrive app.

Seamlessly Edit Cloud Files

Open and Edit OneDrive Files Directly in WPS Office

Bypass OneDrive app glitches by connecting your Microsoft account directly to WPS Office for iOS. Easily access, edit, and save your documents directly from the cloud without relying on the standard 'Open in Another App' extension.

1. Install WPS Office: Download and launch the WPS Office app on your iPhone or iPad.
2. Navigate to Cloud Services: Go to the 'Open' tab located at the bottom of the screen.
3. Add OneDrive: Select 'Add Cloud Storage' and choose 'OneDrive' from the list of available services.
4. Log In: Enter your Microsoft credentials to securely authorize WPS Office to access your files.
5. Open and Edit: Browse your OneDrive folders within WPS Office and tap any document to open, edit, and save it directly back to the cloud.

Native integration with OneDrive, Google Drive, and DropboxFully compatible with Microsoft Office file formats (.docx, .xlsx, .pptx)Lightweight and optimized for fast performance on iOS devicesFree to use with a familiar, user-friendly interface

microsoft office alternative - wps office

Frequently Asked Questions

Why did the 'Open in Another App' feature suddenly stop working?

This issue typically occurs due to corrupted app cache, an outdated version of the OneDrive app, specific sharing restrictions introduced in a recent iOS update, or incompatibility with the target application.

Will uninstalling the OneDrive app delete my files?

No, your files are safely stored in your Microsoft cloud account. However, any files you have specifically marked for offline access will be removed from your local device storage and will need to be downloaded again after you reinstall the app.

How do I access OneDrive through the Apple Files app?

Open the Apple Files app, tap the 'Browse' tab, tap the three dots in the top right corner to edit your locations, and toggle OneDrive on. You can then access, manage, and share your OneDrive files natively through the iOS interface.

What should I do if the issue persists after reinstalling?

If reinstalling does not fix the problem, you can temporarily use workarounds like the Apple Files app or connecting OneDrive directly within your target app. If the core issue remains, you should contact Microsoft Support for further assistance regarding specific account or app defects.

Document & File Issues