Fix PowerPoint AutoCorrect Symbol Shows as a Box or Question Mark in WPS Presentation
Question details
The user needs to resolve PowerPoint AutoCorrect replacement symbols that display as a box or question mark, usually because the active font lacks the required glyph.

- Product
- WPS Presentation / PowerPoint-compatible presentations
- Device & OS
- not provided
- Scenario
- Inserting or triggering an AutoCorrect symbol in a presentation and seeing a missing-glyph placeholder instead of the intended character.
- Observed behavior
- The AutoCorrect symbol shows as a box or question mark because the current font does not contain that character.
Open the presentation in WPS Office and identify the exact symbol that fails, such as the beta character (β). Note the font currently applied to that text before changing it.
Select a Unicode font that supports the missing symbol
Use this when the symbol appears as a box or question mark; switching to a font that contains the glyph usually resolves the issue immediately.
A box or question mark usually means the selected font does not include that character. Unicode fonts such as Arial, Calibri, Cambria, Times New Roman, or Segoe UI Symbol include many Greek, technical, and special characters.
Click the text box containing the AutoCorrect replacement, then select the box or question mark character.
On the Home tab, open the Font drop-down and choose a Unicode font such as Arial or Calibri.
Confirm that the symbol now displays correctly. If it still does not appear, try Segoe UI Symbol or Cambria Math for technical or Greek symbols.
If the AutoCorrect entry still inserts the wrong font, delete the inserted symbol, retype the shortcut, and WPS Presentation will insert the corrected replacement using the active font.
Recreate the AutoCorrect replacement with the intended symbol
Use this if the AutoCorrect entry keeps inserting a symbol from a font that does not support the character.
Insert the symbol manually and update the font
Use this when you only need the symbol once or when AutoCorrect continues to insert an unsupported glyph.
Fix missing AutoCorrect symbols in PowerPoint files with WPS Presentation
Open the .pptx file in WPS Presentation, switch the affected text to a Unicode font such as Arial or Calibri, and rebuild the AutoCorrect entry so the symbol displays correctly without leaving the PowerPoint-compatible workflow.
- 1. Open the presentation: Open the affected .pptx file in WPS Presentation.
- 2. Change the symbol font: Select the box or question mark text and change the font to Arial, Calibri, or another Unicode font that supports the symbol.
- 3. Recreate AutoCorrect if needed: Open AutoCorrect settings from the WPS Office menu, delete the faulty entry, and create a new replacement with the correct symbol.
- 4. Save the file: Save the presentation in PowerPoint .pptx format to keep full compatibility with Microsoft PowerPoint.

Frequently Asked Questions
Why does my AutoCorrect symbol show as a box instead of the correct character?
A box usually means the active font does not contain that character. Select the symbol and change its font to a Unicode font such as Arial, Calibri, Cambria, or Segoe UI Symbol.
Which fonts include the beta character and other common PowerPoint symbols?
Common Unicode fonts such as Arial, Calibri, Cambria, Times New Roman, and Segoe UI Symbol include Greek letters like beta (β) and many technical symbols.
How do I recreate an AutoCorrect entry in WPS Presentation?
Open the WPS Office menu, go to Options, select AutoCorrect, find the shortcut in the Replace list, delete it, and create a new entry using the correct symbol from a supporting font.
Does WPS Presentation support PowerPoint AutoCorrect entries?
Yes, WPS Presentation supports AutoCorrect and .pptx files, but font-dependent replacements may need to be recreated if the original font is missing on the current system.
Can I save the fixed presentation back to PowerPoint format?
Yes, WPS Presentation can save the file in .pptx format so it remains fully compatible with Microsoft PowerPoint.




