Fix Shared Libraries Missing When Saving Files to OneDrive on iOS
Question details
Users are unable to see or save directly to Microsoft Teams shared libraries when sharing an Outlook attachment to OneDrive via an iOS device.
- Product
- Microsoft OneDrive / Outlook
- Device & OS
- iOS (iPhone/iPad)
- Scenario
- Attempting to save an email attachment from the Outlook iOS app to a specific Microsoft Teams or SharePoint shared library.
- Observed behavior
- The iOS sharing flow only displays the user's personal OneDrive folders; shared libraries are entirely missing and unavailable as a save destination.
Ensure you have the latest versions of the Microsoft Outlook, OneDrive, and Teams apps installed on your iPhone or iPad, and verify that you have active permissions for the shared libraries you wish to access.
Save to Personal OneDrive and Move the File Later
Since direct saving to shared libraries through the iOS share sheet is not supported, temporarily save the file to your personal OneDrive and relocate it afterward.
The current Microsoft iOS sharing flow does not support direct saves from Outlook to Teams shared libraries. Using your personal OneDrive as an intermediate step is the most reliable workaround.
Open the Outlook app on your iOS device, tap the attachment you want to save, and select the Share icon.
Choose 'OneDrive' from the share sheet options and save the file to a folder within your personal OneDrive space.
Exit Outlook and open the dedicated Microsoft OneDrive app on your device.
Locate the saved file in your personal folder, tap the three dots (More options) next to it, select 'Move', and choose the desired Teams shared library as the final destination.
Upload the File Directly via the Teams or SharePoint App
Bypass the OneDrive sharing flow entirely by saving the attachment locally and uploading it using the Teams app.
Try WPS Office for Seamless Cloud File Management on iOS
If you find Microsoft's cloud sharing ecosystem complex or limited on iOS devices, WPS Office provides a lightweight, all-in-one suite with robust third-party cloud storage integrations. You can easily connect to various drives to manage, save, and edit documents seamlessly without workflow interruptions.
- 1. Download the App: Install WPS Office for free from the App Store on your iPhone or iPad.
- 2. Connect Cloud Storage: Navigate to the 'Open' tab, tap 'Add Cloud Storage', and log in to your preferred cloud drive.
- 3. Manage Files Seamlessly: Open email attachments directly in WPS Office, edit them, and save them straight to any folder in your connected cloud.
Frequently Asked Questions
Why can't I see SharePoint sites when saving from Outlook on iOS?
The current iOS sharing extension for Microsoft OneDrive does not support displaying Teams or SharePoint shared libraries when saving attachments directly from other apps like Outlook. The interface is currently designed to only show your personal OneDrive hierarchy.
Can I access Teams shared libraries directly inside the OneDrive iOS app?
Yes. If you open the dedicated OneDrive app on iOS, you can browse and access your Teams and SharePoint shared libraries under the 'Shared' or 'Libraries' tab. The missing library issue only occurs when using the iOS 'Share' sheet from external apps.
Will Microsoft fix the missing shared libraries issue on iOS?
Microsoft relies on user feedback to prioritize feature updates. Since this functionality is not currently available, users are encouraged to submit feature requests via the OneDrive Feedback portal so the product team can consider integrating it in a future update.
