Fix SharePoint Folder Showing Different Files on Home Page vs Quick Launch
Question details
Files and folders appear differently depending on whether they are opened from the SharePoint home page or the Document Library link in the Quick Launch menu.
- Product
- SharePoint
- Device & OS
- not provided
- Scenario
- Accessing files and folders through different SharePoint entry points.
- Observed behavior
- The home page web part displays only a limited number of items, while the full Document Library contains all the files.
Verify that your account has the appropriate site permissions to view all files within the SharePoint Document Library.
Access the Full Document Library via Quick Launch
Bypass the home page web part limitation by opening the full Document Library directly from the Quick Launch menu to load all files.
The Document Library web part embedded on a SharePoint home page is often configured to display only a limited number of top-level items to improve page performance. To see every file in a large folder, you must view the library directly.
Log in to your SharePoint environment and open the site where your files are stored.
Look at the left-hand navigation pane, known as the Quick Launch menu.
Click directly on the 'Documents' link or the specific name of your Document Library to open the full view.
Once in the full library, scroll down through the complete list of files to ensure all items load successfully.
Verify Guest and User Permissions
Check if missing files on certain views are caused by item-level permissions restricting access for specific users or guests.
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- 1. Download the software: Visit the official WPS Office website and download the free installer for your operating system.
- 2. Install and launch: Run the installation file and open WPS Office once the process is complete.
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Frequently Asked Questions
Why does the SharePoint home page not show all my files?
The Document Library web part used on the home page is designed to show a condensed view of your files to improve page load times. It limits the number of visible items compared to the full library.
Can I change the number of items displayed on the SharePoint home page?
Yes, if you are a site administrator, you can edit the home page, select the Document Library web part, and adjust its view settings to display a larger number of items.
Why can I see a file in the library, but my guest user cannot?
This is typically caused by item-level permissions. A file or folder might have unique permissions that exclude the guest user. You need to verify the library settings to ensure the guest has explicit 'Read' access.
