How to Configure SharePoint Access Request Emails for Multiple Site Owners
Question details
The user wants to configure SharePoint Online to send access request emails collectively to all site owners instead of separately.
- Product
- SharePoint Online
- Device & OS
- not provided
- Scenario
- Managing site access requests and collaborating with other site administrators on access approvals.
- Observed behavior
- SharePoint sends access requests to site owners individually, which prevents them from seeing if another owner is already handling the request.
Ensure you have Site Owner or Full Control permissions on the SharePoint site to access and modify the advanced permission settings.
Update Access Request Settings in SharePoint
Modify the advanced permission settings to ensure access requests are routed to the group rather than a single specific email address.
By default, group-connected team sites should send access requests to all group owners. If requests are being routed incorrectly, the site's access request settings might be overriding this default behavior.
Navigate to your SharePoint site and click the gear icon (Settings) in the top right corner of the page.
Select 'Site permissions' from the settings panel that appears on the right.
Scroll down and click on 'Advanced permissions settings' at the bottom of the permissions pane.
In the ribbon menu, locate and click the 'Access Request Settings' button.
Ensure the option 'Send all requests for access to the following email address' is either disabled, or explicitly set to a shared Microsoft 365 Group email address rather than an individual owner's email. Click OK to save.
Verify Microsoft 365 Group Owner Settings
Check how site owners were added to ensure the Microsoft 365 Group is correctly linked and configured.
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Frequently Asked Questions
Why am I not receiving SharePoint access request emails?
This typically occurs if the access request settings are pointing to a single, different email address, or if your user account was not added to the site's official Owners group.
Can I send SharePoint access requests to a shared mailbox?
Yes. In the Access Request Settings, check the box for 'Send all requests for access to the following email address' and enter the email address of your shared mailbox or distribution list.
How do I approve or decline an access request in SharePoint?
You can click the link provided directly in the access request email, or navigate to your site's settings, click 'Site contents', and open 'Access requests and invitations' to manage pending requests.
