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How to Fix Blurry Images in SharePoint News Digest Emails
Question details
Users are experiencing an issue where images in SharePoint news digest emails appear blurry, despite looking clear on the original communication site.
- Product
- Microsoft SharePoint
- Device & OS
- not provided
- Scenario
- Sending or receiving SharePoint news digest emails.
- Observed behavior
- Images within the news digest email appear degraded and blurry compared to their high-quality counterparts on the SharePoint page.
Ensure you have permission to edit the SharePoint news posts and create news digests, and have the original high-resolution image files available on your local device.
Use Optimal Image Formats and High Resolutions
Re-uploading the images using standard formats and higher resolutions can bypass some compression issues during email delivery.
SharePoint compresses images when formatting them for email delivery. Providing a higher quality source file in a standard format can mitigate severe quality loss.
Ensure your source images are saved in either JPEG or PNG format with a sufficient resolution before uploading.
Navigate to your SharePoint communication site, remove the old images from your news post, and upload the newly formatted high-resolution files.
Generate a completely new news digest using the updated images to force SharePoint to process the new files.
Test the Digest in Outlook on the Web
Checking the email in a web browser helps determine if the blurriness is caused by the desktop email client's rendering engine.
Contact Microsoft 365 Support
If the issue persists across multiple users and offices, it may be a service-side defect requiring Microsoft's intervention.
Looking for a Reliable Alternative for Document Creation?
While SharePoint handles intranet news, creating and designing the actual content and graphics often requires robust office tools. WPS Office provides a free, lightweight, and highly compatible alternative to Microsoft Office for all your document, spreadsheet, and presentation needs.
- 1. Download and Install: Visit the official WPS Office website to download the free suite for your operating system.
- 2. Open Your Documents: Seamlessly open your existing .docx, .xlsx, and .pptx files without formatting loss.
- 3. Create High-Quality Content: Design your documents and export high-resolution assets to use in your daily workflow.
Frequently Asked Questions
Why do images look clear on SharePoint but blurry in emails?
This is often caused by automated image compression and resizing during the email delivery process by the news digest service. What looks sharp on a webpage may be compressed to save bandwidth in email delivery.
What are the best image formats for SharePoint news digests?
It is highly recommended to use standard formats like high-resolution JPEG or PNG. PNG is especially recommended for graphics with hard edges or text to ensure the best clarity.
Does the email client affect how images are displayed?
Yes, desktop email clients like Outlook may render HTML and scale images differently than web-based clients. Testing your digest in Outlook on the web can help determine if it is a local client scaling issue.
