File Format & Compatibility

How to Fix Hyphens Disappearing When Copying Text from Word PDFs

Olivia MillerOlivia Miller Oct 28, 2026 869 views

Question details

Users experience disappearing hyphens or dashes when copying text from a PDF that was originally exported from Microsoft Word.

How to Fix Hyphens Disappearing When Copying Text from Word PDFs
Product
Microsoft Word
Device & OS
not provided
Scenario
Copying text from a PDF document to paste into another application or text editor.
Observed behavior
Hyphens and dashes that are visually present in the PDF document do not appear in the pasted text due to underlying font encoding issues.
Before you start

Ensure you have access to the original Word document, as resolving this encoding issue requires re-exporting the file with adjusted settings or fonts.

Solution 1Recommended

Change the Font and Re-export to PDF

Using standard, highly compatible fonts can resolve character encoding problems that occur during the PDF export process.

Sometimes specific fonts lack proper Unicode mapping when Microsoft Word converts the document to PDF. This causes characters like hyphens to render visually but fail to translate as text when copied.

1
Select Text

Open your original document in Word and press Ctrl + A to select all text.

2
Apply a Standard Font

Change the document font to a widely supported option known for good encoding, such as Calibri, Courier New, or DejaVu Sans Mono.

3
Save as PDF

Navigate to File > Save As, choose your save destination, and select PDF from the 'Save as type' dropdown menu.

4
Test the Copied Text

Open the newly created PDF, select a sentence containing hyphens, copy it, and paste it into a plain text editor to verify the characters are retained.

Change the Font and Re-export to PDF
Check Your Office Version: If the issue persists across multiple fonts, check your Office version under File > Account. Older or unpatched versions may contain known PDF export bugs.
Seamless Word to PDF Export

Export Flawless PDFs with WPS Office

Avoid text copying errors and missing characters by using WPS Office. Its built-in PDF converter ensures high-fidelity text encoding so hyphens, dashes, and special formatting are preserved perfectly when extracted.

  1. 1. Open the Document: Launch WPS Writer and open your original Word document.
  2. 2. Export to PDF: Click on 'Menu' in the top-left corner and select 'Export to PDF'.
  3. 3. Adjust Settings and Save: Choose your desired save location in the dialog box and click 'Export'.
  4. 4. Verify Text: Open the exported PDF in WPS PDF to easily copy and paste text with all characters, including hyphens, perfectly intact.
Accurate text encoding ensures copy-pasting works flawlesslyFully compatible with Microsoft Word DOCX formatsBuilt-in PDF reader and editor tools for seamless workflowsFree and lightweight office suite
microsoft office alternative - wps office

Frequently Asked Questions

Why do characters change or disappear when copying from a PDF?

This happens when the PDF does not have proper font mapping or Unicode encoding embedded during its creation. Visually, the characters render correctly using graphical shapes, but the underlying text data cannot be interpreted correctly by your computer's clipboard.

Can I fix missing hyphens without the original Word document?

Fixing the encoding directly within the PDF is very difficult without professional PDF editing software. However, you can use an OCR (Optical Character Recognition) tool to extract the text visually from the PDF, which bypasses the broken font encoding.

Does the Microsoft Office version affect PDF text encoding?

Yes, older versions of Office or outdated PDF add-ins may contain bugs related to font embedding and Unicode mapping. Updating to the latest Office version or using an alternative suite like WPS Office can resolve these export glitches.