OneDrive File Issues

How to Fix Incorrect Facial Recognition Groups in OneDrive Photos

Phi Hung Vo Sep 28, 2026 869 views

Question details

The user needs a way to correct or move photos that OneDrive's AI has incorrectly grouped into the wrong facial recognition profiles, especially for baby and toddler images.

How to Fix Incorrect Facial Recognition Groups in OneDrive Photos

Product: Microsoft OneDrive
Device & OS: not provided
Scenario: Organizing and managing personal photo libraries to ensure people are correctly identified.
Observed behavior: OneDrive facial recognition groups different people together incorrectly, and there is no direct way to move photos between groups in the Photos view.

Before you start

Before making changes to your photo organization, ensure you are logged into your OneDrive account on a web browser, as photo settings and file paths are best managed via the web interface.

Solution 1Recommended

Organize Photos Manually in Original Folders

Since OneDrive does not allow direct movement of photos between facial groups, manual organization is the most reliable workaround.

OneDrive's facial grouping is AI-generated and aggregates files from multiple folders into a single view. Because you cannot move photos directly from the Photos view, the best approach is to organize them manually into specific folders.

Locate the Original Folder

Right-click the incorrectly grouped photo in the Photos view and select 'Open folder location' to find where the file is actually stored.

Create Specific Folders

Create new folders named after the specific people (e.g., 'Toddler A', 'Baby B') in your main Pictures or Photos directory.

Move the Photos

Select the incorrectly categorized photos and move them to their respective newly created folders for accurate manual sorting.

Organize Photos Manually in Original Folders

Solution 2

Disable Facial Grouping in OneDrive Settings

If the AI grouping is consistently inaccurate and manual sorting is too tedious, you can turn off the feature entirely.

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Frequently Asked Questions

Why is OneDrive grouping different babies as the same person?

OneDrive uses AI to detect and group faces. Babies and toddlers often share similar facial features, which can confuse the AI algorithm and result in inaccurate groupings.

Can I manually tag a face in OneDrive photos?

Currently, OneDrive does not support manual facial tagging or moving photos directly from one facial recognition group to another within the aggregated Photos view.

How long does OneDrive keep facial grouping data if I turn it off?

If you disable the facial grouping feature in your OneDrive settings, the previously stored facial-grouping data is permanently deleted after a 30-day retention period.

Document & File Issues