How to Fix OneDrive File Move Progress Bar Stuck Above 100 Percent
Question details
The OneDrive file move progress bar continues indefinitely or shows completion over 100 percent on the web interface, even after files are successfully moved.
- Product
- OneDrive Web Interface
- Device & OS
- Windows and macOS
- Scenario
- Moving large amounts of files using the OneDrive web interface to avoid syncing them to a local machine with Files On-Demand.
- Observed behavior
- The visual progress indicator hangs or exceeds 100 percent without disappearing, creating confusion about whether the file move operation has successfully completed.
Do not immediately close or refresh the browser tab where the progress bar is stuck, as this might interrupt an ongoing transfer if the files have not yet fully migrated.
Verify File Destination in a New Tab
Confirm that your files have successfully moved before cancelling the stuck progress operation.
This visual bug often occurs when the OneDrive server has already completed the move, but the browser interface fails to register the completion and continues calculating progress. Verifying the destination folder ensures no data is lost.
Launch a new tab in your web browser and navigate to the OneDrive web interface.
Log into your account if prompted, and browse to the specific folder where you intended to move the files.
Check to see if the files are present in the new location. You can compare the approximate file count to ensure everything was transferred.
Once you have verified the files are safe in the destination, return to the original tab displaying the stuck progress bar and safely refresh the page or click cancel.
Clear Browser Data and Test Alternatives
Resolve localized browser glitches and conflicting extensions causing the web interface to hang.
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Frequently Asked Questions
Why does the OneDrive progress bar exceed 100 percent?
This is generally a user interface glitch within the web browser. The server completes the file transfer rapidly, but the browser-side script fails to receive the completion signal, causing the percentage counter to continue indefinitely.
Is it safe to close the tab if the OneDrive progress bar is stuck?
You should not close the tab immediately. Always open a second tab to verify that your files have successfully appeared in the destination folder. Once confirmed, it is entirely safe to close the original stuck tab.
Does this issue affect the OneDrive desktop application?
While the desktop application can occasionally hang when attempting to move hundreds of thousands of files simultaneously, the specific 'over 100 percent' visual bug is predominantly reported when using the OneDrive web interface.
Should I contact Microsoft Support for this progress bar bug?
If this issue happens repeatedly across multiple browsers and networks, it is advisable to contact support. Be sure to note the browser version, source/destination paths, and approximate file count before reaching out.
