How to Fix OneDrive Files Stuck in .tmp.driveupload
Question details
OneDrive desktop client reports sync is complete, but files are stuck as temporary uploads (.tmp.driveupload) and are not accessible online.
- Product
- Microsoft OneDrive
- Device & OS
- not provided
- Scenario
- Synchronizing local files to OneDrive cloud storage.
- Observed behavior
- Files are converted to .tmp.driveupload format during synchronization and are missing from the online drive, while the client falsely indicates that synchronization is finished.
Ensure you have a stable internet connection and make a local copy of the affected files before attempting any resets to prevent accidental data loss.
Manually Upload Files to OneDrive for Web
Bypassing the desktop client and uploading directly via the web browser can safely store your files online when the sync engine is stuck.
Navigate to www.office.com in your browser and sign in with your Microsoft account credentials.
Click on the OneDrive icon from the app launcher or the left sidebar menu.
Use the 'Upload' button or simply drag and drop the original affected files into the browser window to manually add them to your cloud storage.
Restart or Reset the OneDrive Desktop Client
Resetting the sync app can clear stuck temporary uploads and force OneDrive to re-evaluate the synchronization status.
Need a Reliable Office Suite? Try WPS Office
If OneDrive and Microsoft Office sync issues are interrupting your workflow, WPS Office offers a lightweight, highly compatible alternative with its own reliable cloud saving options.
Frequently Asked Questions
What is a .tmp.driveupload file in OneDrive?
It is a temporary file format created by OneDrive during the upload process. Once a file is successfully synced to the cloud, this temporary file is normally removed or converted back to its original state.
Can I rename a .tmp.driveupload file to its original extension?
You can try copying the temporary file to another location and renaming its extension (for example, to .docx or .xlsx). However, success is not guaranteed and depends on whether the file data was corrupted when the sync became stuck.
How do I find missing files after a OneDrive sync error?
First, check the online Recycle Bin at the OneDrive website. Additionally, search your local PC's trash or check other synchronized folders on your hard drive to see if the file was moved improperly.
Why does OneDrive say sync is complete when files are missing?
This glitch occurs when the synchronization engine fails to process certain temporary upload files but finishes the rest of its queue. It assumes the queue is empty, leading to a false 'up to date' status indicator.
