How to Fix OneDrive Sync Issues on a D Drive After Windows Reinstallation
Question details
The user needs to resolve an issue where OneDrive stops syncing and stalls at 0 KB/s while processing thousands of files on a secondary D drive after a fresh Windows installation.
- Product
- OneDrive
- Device & OS
- Windows
- Scenario
- Reconfiguring OneDrive to sync an existing large folder on a D drive following an OS reinstallation.
- Observed behavior
- OneDrive continuously scans files but network activity drops to 0 KB/s, preventing successful synchronization.
Ensure your internet connection is stable and verify that the D drive has sufficient free space and the correct NTFS read/write permissions before making changes to your OneDrive configuration.
Repair the OneDrive App via Windows Settings
Use the built-in Windows application repair tool to fix underlying software errors that may be preventing OneDrive from syncing correctly.
Windows includes built-in repair functions for core applications like OneDrive. Running this tool clears minor application faults without deleting any of your locally stored files.
Press the Windows key + I on your keyboard to open the Windows Settings application.
Click on 'Apps' in the left sidebar menu, then select 'Installed apps' to view your complete list of installed software.
Scroll down or use the search bar at the top to find Microsoft OneDrive. Click the three horizontal dots next to the app name and select 'Advanced options'.
Scroll down to the Reset section and click the 'Repair' button. Wait a few moments for the checkmark to appear, then restart your computer and check if OneDrive resumes syncing.
Re-link Your Account and Update Folder Location
Unlink your PC to stop the current stalled sync process, and then carefully map the OneDrive folder back to your existing directory on the D drive.
Perform a Clean Reinstallation of OneDrive
If repairing and relinking fail, completely uninstalling and reinstalling the OneDrive client will replace any corrupted system files related to the cloud service.
Looking for a Seamless Document Sync Alternative? Try WPS Office
If you frequently experience cloud sync issues, file conflicts, or resource-heavy background processes with Microsoft services, consider switching to WPS Office. It provides a lightweight, highly compatible productivity suite with its own robust cloud ecosystem.
- 1. Download WPS Office: Visit the official WPS website and click the download button to get the free installer.
- 2. Install the Software: Run the installer file and follow the straightforward on-screen instructions to complete the setup.
- 3. Save and Sync Documents: Create or open your existing files, log in to your WPS account, and enable WPS Cloud to automatically sync your work seamlessly.
Frequently Asked Questions
Why does OneDrive get stuck at 0 KB/s when syncing thousands of files?
This often occurs due to background application conflicts, network connection drops, or corrupted cache data resulting from major system changes like a Windows reinstallation. When thousands of files need to be indexed simultaneously, the sync client can occasionally freeze.
Will uninstalling OneDrive delete my existing files on the D drive?
No. Uninstalling the OneDrive application simply removes the syncing software from your Windows system. It does not delete any of your local files on the D drive, nor does it affect files already securely backed up in the cloud.
Can I sync a network drive or external USB drive with OneDrive?
OneDrive requires the designated sync folder to be located on a local drive formatted with the NTFS file system. While secondary internal drives like a D drive work perfectly, syncing to external USB drives or network locations is not officially supported and will frequently cause sync loops or complete failures.
