Printing Problems

How to Fix Printer Changing Portrait Orientation to Landscape in Word

Phi Hung VoPhi Hung Vo Nov 2, 2026 869 views

Question details

The user's printer keeps reverting from Portrait to Landscape orientation when attempting to print documents or emails.

How to Fix Printer Changing Portrait Orientation to Landscape in Word
Product
Microsoft Word, Microsoft Outlook
Device & OS
not provided
Scenario
Attempting to print documents or emails in Portrait orientation using multiple different printers.
Observed behavior
The print orientation automatically changes back to Landscape despite being set to Portrait, failing to save the user's print preferences.
Before you start

Ensure that your printer is turned on, connected to your computer, and that you have the necessary administrator permissions to modify system printer preferences and update drivers.

Solution 1Recommended

Save Print Orientation Settings Directly in Word and Outlook

Set and save the correct orientation within the application's print dialogue to override temporary glitches.

Sometimes, the print options for a specific document are not saved unless explicitly confirmed. Modifying the orientation inside the print menu and saving the document can lock in your preferences.

1
Open the Print Menu

In Microsoft Word, click on File in the top ribbon and select Print from the left-hand menu.

2
Set Portrait Orientation

Under the Settings section, locate the orientation dropdown and change it from Landscape to Portrait. Confirm your paper size and selected printer.

3
Save the Document

Before exiting or after printing, save the document (Ctrl + S). The print options for that specific document will be saved for future sessions.

4
Review Outlook Print Styles

If you are using Outlook, go to File > Print, select Print Options, and choose the correct Print Style (such as Memo Style). Click Page Setup to ensure Portrait is selected.

Save Print Orientation Settings Directly in Word and Outlook
Settings Saved: Saving the document immediately after adjusting the print settings forces the application to remember the orientation.
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Frequently Asked Questions

Why does my printer keep defaulting to landscape?

This usually happens because the printer's driver preferences are set to landscape by default at the system level, overriding the temporary settings you configure in applications like Word or Outlook.

Can I set different default print styles for different email formats in Outlook?

Yes, Outlook uses its own distinct print styles. You can modify these by going to File > Print, selecting Print Options, and defining the specific style (like Memo Style) to explicitly use Portrait orientation.

Will reinstalling my printer driver fix the orientation issue?

If your settings keep reverting despite changing both the application and system defaults, a corrupted driver might be the cause. Reinstalling or updating to the latest driver from the manufacturer's website often resolves this persistent issue.