How to Fix SharePoint Saved on This Site Page Template Tab Missing
Question details
Users are unable to locate or use custom SharePoint page templates when creating news posts because the template tab is missing or disabled.
- Product
- Microsoft SharePoint
- Device & OS
- not provided
- Scenario
- Creating news posts using custom page templates saved within a specific SharePoint site.
- Observed behavior
- The 'Saved on this site' tab disappears entirely, or the tab is visible but the 'Create post' button is disabled, preventing template usage.
Ensure you are logged into your Microsoft 365 administrator account and confirm that the affected users have the necessary permissions to create site pages.
Verify User Permissions and Template Location
Confirm that custom templates actually exist on the current site and that users have sufficient rights to create pages.
SharePoint templates are site-specific. If users are trying to create a post on a different site, they will not see the templates. Additionally, inadequate permissions will disable the page creation features.
Navigate to your SharePoint site, click the Settings gear icon, and select 'Site contents'. Open the 'Site Pages' library and check the 'Templates' folder to ensure the custom templates are saved there.
Go to Settings > Site permissions. Ensure that the users attempting to create news posts have at least 'Contribute' or 'Edit' permission levels.
Monitor Microsoft 365 Service Health
Check if a known service-side issue or staged rollout is affecting SharePoint template functionalities.
Submit a Microsoft Support Ticket
Escalate the issue to Microsoft Support if the feature remains broken due to tenant-specific or service-side bugs.
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Frequently Asked Questions
Why is the Create post button disabled under the Saved on this site tab?
This is often caused by ongoing staged rollouts, service-side changes, or known bugs within Microsoft 365. Microsoft frequently updates these features, and temporary disruptions can disable buttons until a patch is applied to your tenant.
Can I force the missing SharePoint template tab to reappear?
If the tab is missing due to a service-side rollout or a Microsoft 365 incident, administrators cannot force it to reappear locally. You must wait for Microsoft to resolve the service health issue or deploy the updated feature to your specific tenant.
How can I verify if my templates are saved correctly on the site?
Go to 'Site contents' from the Settings gear icon, open the 'Site Pages' library, and look for the 'Templates' folder. Your custom templates must be present in this folder for the site to display them when creating a new post.
