How to Remove Saved Credentials for a Remote File in Windows
Question details
The user needs to delete saved Windows network credentials to access a remote server or file using a different user account.

- Product
- Windows
- Device & OS
- Windows
- Scenario
- Switching user accounts or resetting access permissions for a remote file, network drive, or server.
- Observed behavior
- Windows automatically logs the user in with previously saved credentials, preventing the use of a new username and password.
Ensure you have the exact network address of the remote server and your new login credentials ready before deleting the old ones.
Remove Credentials via Windows Credential Manager
Use the built-in Windows Credential Manager to locate and delete saved network passwords for remote servers.
Windows automatically stores your network passwords in the Credential Manager when you check the 'Remember my credentials' box during login. Clearing these specific entries forces Windows to ask for authentication again on your next connection attempt.
Click on the Start menu, type 'Control Panel' in the search bar, and press Enter to open it.
In the Control Panel window, locate and click on 'User Accounts'.
Click on 'Credential Manager' and then select the 'Windows Credentials' tab to view all saved network passwords.
Scroll down to find the specific entry for your remote server or file. Click the drop-down arrow next to it to expand the details, and then click 'Remove'.

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If managing network credentials for shared Office files is becoming a hassle, consider switching to WPS Office. With robust built-in cloud support, it allows you to easily collaborate and access your documents anywhere without complex Windows network setups.
- 1. Download WPS Office: Visit the official WPS website to download the free installation package.
- 2. Install the Software: Run the installer and follow the simple on-screen instructions to set up WPS Office on your PC.
- 3. Save and Share Remotely: Sign in to your WPS account to effortlessly save, access, and collaborate on files in the cloud without dealing with local Windows network credentials.

Frequently Asked Questions
Why does Windows keep remembering my old password for a network drive?
Windows saves network passwords in the Credential Manager to speed up your access. If you previously checked the 'Remember my credentials' box during login, the system will continue using those details until they are manually removed.
Can I remove network credentials using the Command Prompt?
Yes. You can open Command Prompt and type 'cmdkey /list' to view all saved credentials. To delete a specific entry, use the command 'cmdkey /delete:TargetName' (replacing TargetName with the actual server or file path).
Will removing a Windows credential delete my remote files?
No. Deleting a credential only removes the saved username and password from your local computer. It does not affect, modify, or delete any actual data stored on the remote server.




