How to Remove SurveyMonkey from the SharePoint New Menu
Question details
The user wants to remove the SurveyMonkey option from the 'New' menu inside a SharePoint document library.
- Product
- SharePoint
- Device & OS
- not provided
- Scenario
- Managing document library creation options and cleaning up unused third-party integrations.
- Observed behavior
- A SurveyMonkey shortcut appears in the SharePoint New menu and cannot be removed by editing standard SharePoint content types because it is tied to a third-party application.
Verify that you have Site Owner or Microsoft 365 Administrator permissions, as managing third-party application integrations requires elevated access.
Disconnect the SurveyMonkey Third-Party Integration
Identify and remove the connected SurveyMonkey application from your SharePoint environment to clear the associated New menu shortcut.
Third-party apps like SurveyMonkey inject their own creation shortcuts directly into the SharePoint UI. Because these are not standard document content types, they must be removed by disconnecting the app integration entirely.
If you are a standard user, reach out to your SharePoint site owner or IT administrator to request the removal of the SurveyMonkey integration.
As an administrator, click the Settings gear icon in the top right corner of your SharePoint site and select 'Site contents'.
Locate the SurveyMonkey app in the list, click the ellipsis (...) next to it, and select 'Remove' to disconnect the integration.
Open a Microsoft 365 Support Ticket
Escalate the issue to Microsoft Support if the SurveyMonkey option persists after the application has been successfully removed.
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Frequently Asked Questions
Why does SurveyMonkey appear in my SharePoint document library New menu?
It appears because a site owner or Microsoft 365 administrator has connected the SurveyMonkey third-party application integration to your SharePoint site or tenant.
Can I hide the SurveyMonkey option by editing the library's content types?
No. Because this option is injected by a connected third-party application, it does not function like a standard document content type. You must disconnect the app integration to remove the menu item.
Who has the necessary permissions to remove this integration?
Typically, only SharePoint Site Owners, SharePoint Administrators, or Microsoft 365 Global Administrators have the necessary permissions to add or remove integrated applications from a site.
