SharePoint Document Issues

How to Stop Word Comments in SharePoint from Sending Email Notifications

Huma Ashraf ChHuma Ashraf Ch Oct 20, 2026 870 views

Question details

Users want to know how to prevent email notifications from being automatically sent to document owners and collaborators when comments are added to a shared Word document in SharePoint.

How to Stop Word Comments in SharePoint from Sending Email Notifications
Product
Microsoft Word, SharePoint
Device & OS
not provided
Scenario
Reviewing and adding comments to shared Word documents hosted on SharePoint.
Observed behavior
Adding a comment to the document automatically triggers an email notification, and there is no visible setting within Word or SharePoint to disable this specific alert.
Before you start

Verify your Microsoft 365 account permissions, as standard users have limited control over system-generated email alerts compared to SharePoint site administrators.

Solution 1Recommended

Submit Feedback for the Missing Notification Toggle

Since Microsoft currently does not provide a native setting to block email notifications for Word comments in SharePoint, the official recommendation is to submit a feature request.

Comment notifications are deeply integrated into the modern collaboration experience in Microsoft 365. SharePoint and Word trigger these emails automatically to ensure collaborators do not miss important feedback.

Currently, there is no localized Word setting or SharePoint site configuration that can specifically isolate and disable comment notifications without affecting other essential system alerts. Users seeking this control must request the feature directly from Microsoft.

1
Access the Microsoft Feedback Portal

Open your web browser and navigate to the official Microsoft Word Feedback Portal.

2
Search for existing requests

Type 'disable comment notifications' in the search bar to see if other users have already suggested this feature.

3
Upvote or submit

Log in with your Microsoft account to upvote an existing thread, or click 'Send feedback' to create a new, detailed suggestion outlining your need to mute comment emails.

Submit Feedback for the Missing Notification Toggle
Alert Management: While you cannot stop native comment triggers, you can manage general library alerts by clicking the three dots (...) in your SharePoint document library and selecting 'Manage my alerts' to reduce other types of automated emails.
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  1. 1. Visit the WPS Office website: Go to the official WPS website and click on the free download button for your operating system.
  2. 2. Install the application: Run the downloaded installer and follow the simple on-screen instructions to set up the software.
  3. 3. Open your Word documents: Launch WPS Writer and open your existing .docx files directly. All your text, formatting, and comments will be fully preserved.
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Frequently Asked Questions

Can I turn off all SharePoint email notifications instead?

You can manage general alerts for document libraries by navigating to the library, clicking the three dots (...), selecting 'Manage my alerts', and modifying or deleting the alert. However, this may not stop direct comment or @mention triggers from Word.

Do @mentions in Word comments always send an email?

Yes, tagging a user with an @mention in a Word comment automatically generates a direct email notification to ensure the user sees the message. This specific trigger currently cannot be disabled.

Will disabling 'Email notifications' in OneDrive settings stop Word comment emails?

Disabling OneDrive notification settings may stop alerts for general file shares or daily summaries, but it typically does not override the specific comment and mention notifications triggered natively within the Microsoft Word application.