How to Stop WPS Office Excel Files from Printing to Fax Instead of Your Printer
Question details
User needs to stop Excel or WPS Office from sending print jobs to Fax instead of the physical printer and ensure the correct printer is selected.
- Product
- WPS Office Spreadsheets / Microsoft Excel
- Device & OS
- not provided
- Scenario
- User is printing a spreadsheet from Excel or WPS Office and the print job is routed to Fax instead of the physical printer.
- Observed behavior
- Excel sends print jobs to Fax instead of the selected or default physical printer.
Turn on the physical printer and confirm it appears under Windows Settings > Bluetooth & devices > Printers & scanners. Note the exact printer name so you can select it quickly in the File > Print dialog.
Select Your Physical Printer in the File > Print Dialog
Use this when Excel or WPS Office remembers the Fax printer, but other programs print normally.
In WPS Office, open the Excel workbook and click the File menu, then choose Print.
In the Print section, open the Printer drop-down list and select your physical printer instead of Fax.
Check the page preview and settings, then click Print to send the document to the physical printer.
Set the Correct Default Printer in Windows Settings
Use this when every application selects Fax automatically or Windows keeps defaulting to the wrong device.
Check the Printer Connection and Driver
Use this when the physical printer is offline, missing from the list, or still cannot receive jobs after the printer is selected.
Print Excel Files to the Correct Printer with WPS Office
WPS Office gives you the same File > Print workflow for Excel files, so you can quickly select your physical printer instead of Fax and confirm the output before printing.
- 1. Open the workbook in WPS Office: Launch WPS Office, open the Excel file, and click File > Print.
- 2. Choose the physical printer: In the Print dialog, open the Printer drop-down and select your physical printer instead of Fax.
- 3. Print or export as PDF: Adjust page settings, then click Print or choose Save as PDF when you do not need paper output.
Frequently Asked Questions
Why does Excel send print jobs to Fax instead of my printer?
This usually happens because Fax is selected in the File > Print dialog or is set as the Windows default printer. Open File > Print in WPS Office and choose your physical printer, then set the default under Settings > Bluetooth & devices > Printers & scanners.
How do I change the default printer from Fax to a physical printer?
Open Settings > Bluetooth & devices > Printers & scanners, turn off Let Windows manage my default printer if it is enabled, select your physical printer, and choose Set as default.
What if my printer does not appear in the print dialog?
Check the USB or Wi-Fi connection and printer power, then open Settings > Bluetooth & devices > Printers & scanners and select Add device or Add a printer or scanner. If Windows cannot detect it, download the latest driver from the printer manufacturer.
Can I print an Excel file from WPS Office without changing the default printer?
Yes. Open the workbook in WPS Office, click File > Print, and select your physical printer from the Printer drop-down for that specific job. The system default printer remains unchanged.
Will changing the default printer affect other programs?
Yes. The new default will be used by other applications unless they have their own printer selection. In WPS Office you can still choose another printer manually from File > Print.
