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OneDrive Requires macOS 11: How to Fix macOS Catalina Sync Issues
Question details
The user needs to understand why OneDrive no longer works on macOS Catalina, requiring macOS 11 instead, and how to safely navigate or resolve this compatibility issue.
- Product
- Microsoft OneDrive
- Device & OS
- macOS Catalina (macOS 10.15)
- Scenario
- Attempting to run or sync files using the OneDrive desktop client after a Microsoft update raised the minimum system requirements.
- Observed behavior
- The OneDrive app stops functioning, prompts the user to upgrade to macOS 11, and ceases local file synchronization on the unsupported operating system.
Check your Mac's current OS version by clicking the Apple menu and selecting 'About This Mac' to determine if your hardware is eligible for an upgrade to macOS 11 (Big Sur) or later.
Upgrade Your Mac to a Supported macOS Version
Upgrading your operating system is the most secure and reliable way to restore OneDrive functionality and receive ongoing application updates.
Click the Apple menu in the top-left corner of your screen and select 'System Preferences'.
Click on 'Software Update'. Your Mac will automatically check for available operating system upgrades.
If macOS Big Sur (macOS 11) or a newer version is available, click 'Upgrade Now' and follow the on-screen instructions to complete the installation.
Use the OneDrive Web Interface
If your Mac cannot be upgraded past macOS Catalina, you can bypass the desktop app requirements entirely by managing your files through a web browser.
Install an Older Version of OneDrive (Temporary Workaround)
You can temporarily install an older, unsupported version of OneDrive designed for macOS Catalina, though this comes with notable security limitations.
Switch to WPS Office for Seamless Cloud Integration on Any Mac
If hardware limitations prevent you from running the latest Microsoft applications on macOS Catalina, WPS Office provides a robust, lightweight alternative. It features built-in cloud sync that works smoothly on older machines without forcing aggressive OS upgrade requirements.
- 1. Download WPS Office for Mac: Visit the official WPS website and download the installer tailored for your Mac.
- 2. Sign in to WPS Cloud: Open the application, create or log into your account, and enable WPS Cloud synchronization.
- 3. Save and Sync Files: Edit your documents and save them directly to WPS Cloud for secure, cross-device accessibility.
Frequently Asked Questions
Why did Microsoft drop OneDrive support for macOS Catalina?
Microsoft maintains a policy of only supporting the three most recent major versions of macOS. Once Apple releases a new macOS, the oldest version on Microsoft's list drops out of official support, meaning it stops receiving app updates and eventually loses compatibility.
Will my files be deleted if I cannot update OneDrive?
No. Your files remain securely stored in your Microsoft cloud account. Only the local synchronization app stops working; you will simply lose the ability to sync local folders on that specific Mac until the issue is resolved.
Can I permanently block OneDrive from updating to maintain compatibility?
While it is technically possible to block Microsoft's update servers using firewalls or host file modifications, it is not recommended as a permanent fix. This exposes your computer to unpatched security vulnerabilities and may interfere with other Microsoft services.
