'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
How to Fix OneDrive Compatibility Issues on macOS 10.14.6 Mojave
Question details
The user needs to maintain file synchronization between an older MacBook and a newer one, but the OneDrive application fails to run on macOS 10.14.6 Mojave.
- Product
- Microsoft OneDrive
- Device & OS
- macOS 10.14.6 Mojave
- Scenario
- Attempting to run the OneDrive desktop client to synchronize files on an older Mac operating system.
- Observed behavior
- When an older, compatible version of OneDrive is installed, it briefly works but almost immediately auto-updates to a newer, unsupported version that refuses to open.
Before attempting to restore older applications or upgrade your operating system, back up your locally stored files to an external hard drive to prevent any accidental data loss.
Upgrade macOS to a Supported Version
Updating your Mac to a newer operating system is the most reliable, long-term solution to ensure ongoing compatibility with the latest version of OneDrive.
Microsoft typically supports only the three most recent major versions of macOS. Because macOS 10.14 Mojave is no longer supported, upgrading your operating system is the only way to officially run the current OneDrive desktop client.
Click the Apple menu in the top-left corner of your screen, select 'About This Mac', and check your Mac's model and year to see if it supports macOS Monterey or newer.
Go to 'System Preferences' from the Apple menu and click on 'Software Update'.
If an upgrade is available, click 'Upgrade Now'. Follow the on-screen prompts to download and install the new operating system.
Once the Mac restarts with the new macOS, download the latest version of OneDrive from the Mac App Store or Microsoft's website and sign in.
Restore an Older Version via Time Machine
If you cannot upgrade your Mac, you can temporarily restore a previously working version of OneDrive (like version 23.076) using a Time Machine backup.
Use OneDrive via the Web Browser
Bypass the desktop application entirely by accessing and managing your OneDrive files directly through a web browser.
Seamlessly Sync Documents Across Macs with WPS Office
If OneDrive's operating system requirements are preventing you from syncing files between an older and newer MacBook, WPS Office provides a lightweight, highly compatible alternative. With built-in WPS Cloud, you can effortlessly synchronize your documents across different macOS versions without worrying about restrictive update cycles.
- 1. Download and Install WPS Office: Get the free WPS Office application from the official website and install it on both your older and newer MacBooks.
- 2. Sign In to Your Account: Open WPS Office and sign in to activate your free WPS Cloud storage space.
- 3. Save and Sync Documents: Create or open your documents, and save them directly to WPS Cloud. They will automatically sync across all your connected devices.
Frequently Asked Questions
Can I stop OneDrive from automatically updating on macOS?
Microsoft does not provide an official toggle to disable auto-updates for the Mac version of OneDrive. Blocking updates usually requires advanced network-blocking rules or third-party firewall software, which can be unreliable.
What is the last version of OneDrive that works on macOS Mojave?
Version 23.076 is generally reported as one of the last standalone versions to function on macOS 10.14.6 Mojave. However, due to forced updates, it is difficult to keep this version running permanently.
Can I access my OneDrive files on Mojave without the desktop app?
Yes, you can always log into OneDrive via a web browser like Safari or Chrome. This allows you to view, upload, and download your files without needing the desktop application installed on your system.
Will upgrading my macOS delete my locally synced OneDrive files?
No, updating your Mac operating system to a newer version will not delete your personal files or your OneDrive folder. However, it is always highly recommended to perform a Time Machine backup before running a major system upgrade.
