SharePoint News Post Cannot Be Saved as a Draft? Troubleshoot the Save Error
Question details
A user cannot save a SharePoint modern news post as a draft because SharePoint returns the error "Could not save your changes. Error due to Exceed max number of tries."
- Product
- Microsoft SharePoint Online
- Device & OS
- not provided
- Scenario
- Creating or editing a SharePoint modern news post and attempting to save it as a draft.
- Observed behavior
- The draft does not save and the error "Could not save your changes. Error due to Exceed max number of tries" appears.
Before troubleshooting, note the exact error text and the browser version you are using. Make sure you have permission to create news posts on the SharePoint site and try the save in a supported browser such as Microsoft Edge or Google Chrome.
Reproduce the draft save in another supported browser
Use this first to determine whether the failure is browser-specific or affects the SharePoint site across browsers.
The error may be triggered by browser cache, extensions, or a client-side storage operation. Testing in another browser isolates local browser behavior from a wider SharePoint or storage service problem.
Close the browser tab where the news post is open and navigate away from the SharePoint site.
Open Microsoft Edge, Google Chrome, or another supported browser and sign in with the same SharePoint account.
Open the same news post, make a small edit, and click Save as draft. Note whether the same error appears.
If the draft save fails, try Publish directly to see whether SharePoint returns the same error.
If the second browser succeeds, return to the original browser and clear cache and cookies, or disable extensions, then try again.
Capture browser details and open a Microsoft support ticket
Use this when the error occurs in every supported browser or when publishing also fails.
Use WPS Office as a free alternative when Microsoft 365 or SharePoint workflows are unavailable
When SharePoint or Microsoft 365 issues block your work, WPS Office provides a free, lightweight, and familiar environment for creating and editing Word, Excel, and PowerPoint documents with high compatibility and easy migration.
- 1. Download WPS Office: Go to the official WPS Office download page and click Download WPS Office Free.
- 2. Install WPS Office: Open the downloaded installer and follow the setup prompts to install WPS Office on your computer.
- 3. Open your Office files: Launch WPS Office and open your existing .docx, .xlsx, or .pptx files to continue editing.
Frequently Asked Questions
Does WPS Office fix the SharePoint "Exceed max number of tries" draft save error?
No. This error is returned by SharePoint Online or its background storage service and must be investigated by Microsoft. WPS Office can be used as a free alternative for editing Office documents while the SharePoint issue is open.
Why does SharePoint say "Exceed max number of tries" when saving a news post as a draft?
The message often comes from a browser or background Blob storage operation rather than the text content. It can be browser-specific, but if it appears in every browser, it may require a Microsoft support investigation.
What should I do first if a SharePoint news post draft does not save?
First close and reopen the Microsoft SharePoint Online site in another supported browser such as Microsoft Edge or Google Chrome, then try Save as draft again.
Can I publish directly if I cannot save a SharePoint news post as a draft?
Yes, as a troubleshooting step try Publish directly. If publishing works but draft saving fails, capture the browser and network details and report the difference to Microsoft support.
What details should I include in a Microsoft support ticket for this SharePoint error?
Include the exact error message, browser names and versions, the SharePoint site URL, whether draft saving and direct publishing both fail, and any failed requests or Blob error codes from Developer Tools.
