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Can Power Automate Send Emails to Shared Mailboxes?
Question details
The user wants to know which workflow tools support sending email notifications to several shared mailboxes when a file is uploaded to a SharePoint library.
- Product
- Power Automate
- Device & OS
- not provided
- Scenario
- Setting up an automated workflow to notify team members via shared mailboxes upon document uploads in SharePoint.
- Observed behavior
- Seeking confirmation on whether standard SharePoint workflows or Power Automate can fulfill the requirement of emailing shared mailboxes.
Ensure you have adequate permissions in Microsoft 365 to access both the target SharePoint library and the shared mailboxes you intend to send emails to.
Use Power Automate to Email Shared Mailboxes
While older tools like SharePoint Designer Workflow 2013 do not support this, Power Automate provides native actions to send emails to shared mailboxes.
Power Automate is the modern standard for Microsoft 365 workflow automation. It fully supports routing emails to shared mailboxes when triggered by an event, such as a file upload to a SharePoint document library.
Log into your Microsoft 365 account and open the Power Automate dashboard.
Select 'Create' and choose 'Automated cloud flow'. Set your trigger to 'When a file is created (properties only)' and link it to your target SharePoint site and library.
Click 'New step' and search for 'Send an email (V2)'. In the 'To' field, enter the email addresses of the shared mailboxes you want to notify.
Save your workflow and upload a test file to the configured SharePoint library to verify that the shared mailboxes receive the notification.
Edit SharePoint Documents Easily with WPS Office
While Power Automate handles your email notifications and SharePoint workflows, you need a reliable tool to create and edit the documents themselves. WPS Office is a fast, lightweight, and fully compatible alternative to Microsoft Office.
- 1. Download WPS Office: Visit the official WPS Office website to download the free software suite.
- 2. Install and Launch: Run the installation file and open the application on your computer.
- 3. Edit Your Documents: Open your downloaded SharePoint files to edit, save, and seamlessly upload them back into your automated workflows.
Frequently Asked Questions
Does SharePoint Designer Workflow 2013 support sending emails to shared mailboxes?
No, standard SharePoint Designer Workflow 2013 does not support sending emails to shared mailboxes. You must transition to Power Automate to achieve this functionality.
Can I send an email from a shared mailbox using Power Automate?
Yes. In Power Automate, you can use the 'Send an email from a shared mailbox (V2)' action to send emails on behalf of a shared mailbox, provided your account has 'Send As' or 'Send on Behalf' permissions.
Where can I get advanced help for building Power Automate flows?
You can post your specific scenario and ask for help in the official Microsoft Power Automate Community forums, where experts regularly provide detailed configuration steps.
