Send & Receive Issues

Fix Missing Email Notifications for Microsoft Forms Responses

Bushra Parveen Sep 27, 2026 869 views

Question details

The user is not receiving email notifications when respondents complete their Microsoft Forms, despite having notifications enabled in the settings.

Fix Missing Email Notifications for Microsoft Forms Responses

Product: Microsoft Forms
Device & OS: not provided
Scenario: Waiting for email alerts after users submit responses to a Microsoft Form.
Observed behavior: Form submission notifications are missing from both the primary inbox and spam folders.

Before you start

Verify that you are checking the correct email inbox associated with your Microsoft 365 account, and ensure you have thoroughly searched your junk or spam folders before modifying settings.

Solution 1Recommended

Verify Group Form Notification Settings

If you are using a Group Form, notifications are sent to the Microsoft 365 Group rather than an individual inbox by default.

Group Forms behave differently from personal forms. Even if the form's internal notification setting is enabled, the Microsoft 365 Group itself must be configured to allow members to receive group emails in their personal inboxes.

Identify if it is a Group Form

Open Microsoft Forms and locate your form. Check if it is listed under 'My groups' or has a team name attached to it.

Open Microsoft 365 Groups in Outlook

Log into Outlook on the web, scroll down the left navigation pane, and find the 'Groups' section. Select the group associated with your form.

Adjust Group Settings

Click the three dots (More options) next to the group name, select 'Settings', and choose 'Edit Group'. Ensure the option 'Send all group conversations and events to members' inboxes' is checked.

Admin Permissions Required: If you cannot edit the group settings, you may need to contact the Microsoft 365 Group owner or your IT administrator to enable this feature.

Solution 2

Check Form Settings and Ownership

Ensure that the notification toggle is correctly enabled and verify that you are logged into the account that originally created the form.

Solution 3

Inspect Organizational Email Rules and Filters

Personal inbox rules or organizational IT policies might be intercepting and moving automated Microsoft Forms emails.

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Frequently Asked Questions

Why do I only receive notifications for some Microsoft Forms responses but not all?

This usually happens when respondents submit forms in rapid succession. Microsoft may batch notifications to prevent inbox flooding, or your email provider's anti-spam algorithms might temporarily throttle the incoming alerts.

Can I send Microsoft Forms email notifications to multiple email addresses?

By default, personal Microsoft forms only notify the creator. To notify multiple people, you must move the form to a Microsoft 365 Group, or use Microsoft Power Automate to create a custom flow that sends emails to multiple specific recipients upon submission.

Will I get email notifications if someone anonymously fills out the form?

Yes. As long as the notification setting is enabled in the form options, you will receive an automated email stating that a response was submitted, though it will not contain the respondent's name or email address.

Outlook & Email Problems