OneDrive Error Codes

Fix OneDrive Error 0x8004de25: Keeps Asking for Password and Won't Sync

Nimra Malik Sep 28, 2026 870 views

Question details

The user needs to resolve an issue where the OneDrive desktop app repeatedly prompts for a password and fails to sync, displaying error code 0x8004de25.

How to Fix OneDrive Error 0x8004de25 When It Keeps Asking for a Password

Product: Microsoft OneDrive
Device & OS: Windows
Scenario: Launching the OneDrive desktop app or attempting to sync local files to the cloud.
Observed behavior: The application continuously asks for login credentials and halts synchronization with error 0x8004de25, even though the web version and network connection are functioning perfectly.

Before you start

Verify that your account type (personal, work, or school) is correct and ensure your most recent files are visible on the OneDrive web interface before clearing your local application cache.

Solution 1Recommended

Reset the OneDrive Desktop Application

Resetting OneDrive clears its configuration cache, which often resolves persistent credential prompts and synchronization stalls without losing data.

This process forces the OneDrive app to drop corrupted session states, perform a full folder sync, and re-establish its connection settings from scratch.

Open the Run dialog

Press the Windows key + R on your keyboard to open the Run command window.

Execute the reset command

Type '%localappdata%\Microsoft\OneDrive\onedrive.exe /reset' and press Enter.

Restart OneDrive manually if needed

If the OneDrive cloud icon does not reappear in your system tray after a few minutes, open the Windows Start menu, search for OneDrive, and launch it to sign in again.

Alternative Reset Command: If Windows displays a 'Windows cannot find...' error message, try using 'C:\Program Files\Microsoft OneDrive\onedrive.exe /reset' or 'C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset' instead.

Solution 2

Clear Outdated Windows Credentials

Removing corrupted or expired OneDrive login tokens from Windows Credential Manager forces the app to request a fresh authentication session.

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Frequently Asked Questions

Why does OneDrive repeatedly ask for my password?

This typically occurs when the authentication tokens stored in your Windows Credential Manager become corrupted or expire. As a result, the application fails to recognize your signed-in state and prompts you endlessly.

Will resetting the OneDrive app delete my local files?

No, resetting the OneDrive application only clears its backend configuration settings and synchronization cache. All of your files will remain safely stored on your local hard drive and in the cloud.

Does my account type affect OneDrive sync errors?

Yes. Personal accounts use standard Microsoft servers, while work or school accounts are managed by an organization using Microsoft 365. Organizations may enforce stricter security policies or require multi-factor authentication, which can trigger error 0x8004de25 if credentials fall out of sync.

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