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How to Fix OneDrive Download Error 0x80070185 and Stuck Sync
Question details
The user is unable to keep files locally on their device due to stuck OneDrive downloads and error code 0x80070185.
- Product
- Microsoft OneDrive
- Device & OS
- Windows
- Scenario
- Attempting to download files or sync cloud items to keep them locally on the device.
- Observed behavior
- File downloads get stuck during synchronization, and OneDrive displays error code 0x80070185, preventing offline access.
Before beginning, verify that you have a stable and active internet connection, as network drops can interrupt OneDrive communications and cause timeout errors.
Download Files Directly from OneDrive on the Web
Bypass the local desktop sync issues by accessing your OneDrive account via a web browser and downloading the affected files directly.
Error 0x80070185 is often triggered by timeouts or local communication issues during large background downloads. Using the web interface circumvents the local desktop client entirely.
Open your preferred web browser and navigate to the official OneDrive website. Log in with your Microsoft account credentials.
Browse through your folders to find the specific files or folders that were stuck during the desktop sync.
Select the files by clicking the checkmark in the upper-right corner of the file icons, then click the 'Download' button situated on the top toolbar.
Update Windows and the OneDrive App
Ensure your system is running the latest versions of Windows and OneDrive, as outdated software can lead to synchronization conflicts.
Repair OneDrive via Control Panel
If the OneDrive application files are corrupted, repairing the installation can restore normal file synchronization.
Avoid Sync Frustrations with WPS Office
Tired of encountering complex sync errors like 0x80070185? WPS Office offers a lightweight, robust, and highly compatible alternative to Microsoft Office. With built-in reliable cloud storage (WPS Cloud), you can seamlessly save, sync, and access your documents without the hassle.
- 1. Download WPS Office: Visit the official WPS website and download the free installation package for your device.
- 2. Activate WPS Cloud: Sign in to your WPS account within the software to instantly activate your free cloud storage space.
- 3. Save and sync seamlessly: Save your documents directly to WPS Cloud to access them across all your devices without local sync conflicts.
Frequently Asked Questions
What does error code 0x80070185 mean in OneDrive?
Error 0x80070185 typically means 'The cloud operation was unsuccessful.' It is often caused by network timeouts, excessively large file downloads, or communication issues between your local computer and OneDrive servers.
How do I force OneDrive to sync a stuck file?
You can force a sync by temporarily pausing and then resuming syncing from the OneDrive taskbar menu. Alternatively, you can right-click the problematic file, select 'Free up space', and then select 'Always keep on this device' to restart the download process.
Can large files cause OneDrive error 0x80070185?
Yes, attempting to download excessively large files or syncing too many files simultaneously can cause background operations to take too long, triggering a timeout error resulting in the 0x80070185 code.
